To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(581)
Positive reviews(546)
Reviews with photos/video(107)
Great value for money(49)
Convenient parking(44)
Friendly front desk staff(44)
Easy to get around(29)
Delicious breakfast(27)
Average sound insulation(15)
Perfect for business trips(13)
Close to scenic area(12)
Negative reviews(35)
Guest User
Oriental Twin Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 24, 2024
"I recently stayed at the Wuxi Green Tree Hotel and had a pleasant experience with excellent front desk service from Miss Wang
Pros:
- Clean and spacious rooms
- Comfortable bed and pillows
- Friendly and helpful staff
- Convenient location
Cons:
- Limited English language support
- Breakfast options could be more diverse
Overall, I would recommend the Wuxi Green Tree Hotel for its excellent value, comfortable accommodations, and scenic views. Ideal for business travelers and solo travellers
Response from Property: 尊敬的顧客,您好!您的評論,如同一束温暖的光,照亮了我們服務的道路。正如《小王子》中所説:“使沙漠顯得美麗的,是它在什麼地方藏着一口水井。”您的讚揚就是我們酒店藏着的那口“水井”,讓我們的努力變得有意義且珍貴。感謝您的認可,期待再次為您服務!
TheDawg
Oriental Double Bed Room
Stayed in May 2024
Business travelers
228 review
4.7/5
Amazing
Posted on Jun 11, 2024
A bit old hotel. But for the service we got it is perfect! So nice for the price i paid.
Response from Property: 您的認可,格格表示感謝,不足之處我們會進行整改,也希望您下次入住時候,給我們指導工作,感謝!
Afshin Elahi
Queen Room
Stayed in Feb 2024
Business travelers
17 review
2.7/5
Posted on May 5, 2024
There are gambling tables in some rooms and the hotel rent it to gamblers. They made noise whole night. Receptionist can't speak English and they are so rude.
Response from Property: 親,感謝您提出的寶貴建議,希望您下次提出建議的時候,能使用中文,感謝。
cytl88
Deluxe Queen Room
Stayed in Feb 2024
Couples
18 review
3.7/5
Posted on Apr 29, 2024
The room was nice, but the toilet was clogged. Breakfast is included, but is just OK.
Response from Property: 親,感謝您提出的寶貴建議,希望您下次提出建議的時候,能使用中文,感謝。
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The hotel is not bad, the front desk is very welcoming, and the bed is very comfortable. There are also Japanese tatami mats where you can make tea. The water is also very hot and the hygiene is pretty good. The morning snack was delicious
Original TextTranslated by Google
Response from Property: Dear customer, hello! Your comments are like a warm light that illuminates the path of our service. As said in "The Little Prince": "What makes the desert beautiful is that it hides a well somewhere." Your praise is the "well" hidden in our hotel, making our efforts meaningful And precious. Thank you for your recognition and look forward to serving you again!
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Facilities: Except for some signs of use, the hotel and rooms are generally new.
Environment: The hotel has its own parking lot, which is very convenient for self-driving travel
Service: The front desk staff's guidance and service were very enthusiastic. The cleaning staff took the initiative to provide more water. Thank you.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your five-point review! Every city always has a reason for people to miss it, every season has a scene that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope that Green Oriental will be the warmest and most unique place in your memories. Well, come back to Green often. I wish you well!
Catalina Wastavino
Deluxe Queen Room
Stayed in Feb 2024
Travel with friends
26 review
3.2/5
Posted on Apr 20, 2024
The rooms were clean although the bed was very hard. I booked a king-size bed and when I arrived there were none available, so they changed us to a room with two single beds + breakfast. The breakfast was fine (Chinese style) although the dining room facilities needed cleaning.
Original TextTranslated by Google
Response from Property: Dear, thank you for your suggestions. I hope you can edit the Chinese next time so that we can rectify it. Thank you.
Guest User
Oriental Double Bed Room
Stayed in Feb 2024
Family
18 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The two elders were very satisfied with the hotel they booked for their parents to travel on their own. The hotel service was good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
Oriental Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Next time you come to Wuxi, stay at Wuxi Green Oriental Hotel
Original TextTranslated by Google
Response from Property: Dear guests, hello! As Alexandre Dumas wrote in "The Count of Monte Cristo": "All human wisdom is contained in these four words: "wait" and "hope"!" We "wait" for your visit again. wish you well
Guest User
Oriental Twin Room
Stayed in Nov 2023
Other
6 review
2.7/5
Posted on Jan 11, 2024
The room is too old
Hygiene: The shower head leaked
Service: Also available from
Environment: General
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Green Oriental Hotel. We apologize for not giving you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk Our colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Guest User
Oriental Double Bed Room
Stayed in Mar 2023
Couples
7 review
5.0/5
Outstanding
Posted on Apr 28, 2023
The location of the hotel is very convenient for self-driving tourists. Not only free parking, but also charging piles. There is a commercial street within 10 minutes' walk, and it is only ten minutes away from Yuantouzhu scenic spot.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss, every season has our unforgettable scenery, every hotel has their sweet and warm memories, I hope that Green Oriental Hotel will be the warmest and most unique in your memories that! Go home and have a look often, I wish: well
Dadaowangwu5753
Oriental Twin Room
Stayed in Feb 2023
Family
36 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Hotel location is good. It is not far to drive from Yuantouzhu Scenic Area, and I arrived at night. There are also many snack bars around the hotel. The hotel is upgraded for free, the room is large, and the sanitation is also good.
Original TextTranslated by Google
Response from Property: Dear guest, the hotel has been committed to creating an interactive atmosphere and providing guests with a perfect and thoughtful service experience. Thank you for your feedback. Every suggestion and opinion can help us make progress. We look forward to your next pleasant stay. Thank you~
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Very good hotel, good location! The service is also good!
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that I have left such a good impression on you. I hope you can continue to pay attention to Green Oriental in the future and tell us more about your feelings and experiences when you stay in the future. We sincerely look forward to seeing you again. Come!
Guest User
Deluxe Twin Room
Stayed in Oct 2023
Family
3 review
4.5/5
Great
Posted on Nov 4, 2023
The scale in the shower head in the bathroom has not been cleaned
Original TextTranslated by Google
Response from Property: Hello dear guests! We are sorry that you had an unpleasant experience. We have notified the relevant departments to strictly enforce hygiene. We look forward to your next visit and giving us a chance to apologize. Princess wishes you a happy life and everything goes well!
Jixingdazhanggui
Deluxe Twin Room
Stayed in Apr 2023
Couples
6 review
3.7/5
Posted on May 3, 2023
The sound insulation effect is relatively poor. In the morning, there are bears calling outside the door, and the sound of the TV next door can be heard
Original TextTranslated by Google
Response from Property: Dear guest, I am sorry for your unpleasant stay. Thank you for your valuable comments. We will work hard to improve. You are welcome to come again and give us a chance to apologize.