InterContinental Wuxi Taihu New City

I chose the InterContinental brand for my stay because of its quality assurance, comfort, peace of mind and peace of mind. The room actually has some hardware problems. The room area is about 50 square meters, with a bathtub and dry and wet separation. Although the bathroom floor drain is slow, the engineer came to repair it quickly and confirmed that it was a design problem that could not be solved in the short term. Fortunately, Kevin arranged it very satisfactorily and was particularly concerned about my stay experience. For a newly opened hotel, it still needs to be improved, which can be ignored for the time being. The hotel software is particularly in place, fast check-in, and basically takes care of my feelings. The room row, floor, and orientation will be carefully asked to meet my needs (will it be because of the off-season of the new opening? The same will be maintained in the future) . Although I don’t mind the height of the floor, the service is great. It gives people a feeling that guests are supreme. The quality of the hotel’s buffet breakfast is quite good, especially the carefully prepared brown sugar taro balls, which are just the right sweetness and not greasy! The warm, caring and sincere greetings of the check-out department manager are also considerate, and the appearance is also online. Finally, the room price is actually a little expensive, but the service is online and worth recommending!

I was very satisfied with my stay with my friends. The service of this newly opened hotel is really great. The parking lot can charge for free. Xiaopeng fast charging needs to be charged. You can take the transfer elevator to the first floor of the lobby. I like the fragrance of the lobby. There are four counters at the front desk. The service staff are very good-looking, enthusiastic and polite. Kevin Jiang Kaixiang, who helped me check in, was fast, efficient and careful. He liked to chat and captured the hearts of the guests. Welcome fruits were arranged in advance for the room. Minibar was free for the first night. Kevin arranged the room and introduced the orientation and air purifier equipped in the room in detail in advance. The taste of the decoration varies from person to person. The meticulous greetings after check-in were very enthusiastic, which made me feel a little surprised by the butler-style care. The quality of breakfast on the fourth floor was not bad. I like the Xiaolongbao in Wuxi very much. The duty manager Jessica recommended Lingshan Buddha, Nianhua Bay and Huishan Ancient Town. The service was super enthusiastic and the voice was very delicate and gentle. Invoices and water bills were provided. The service was really meticulous. We also experienced the Cantonese cuisine in the Chinese restaurant on the 2nd floor of the hotel to satisfy our taste buds. It was a very satisfying trip to Wuxi.

The duty manager James and the front desk staff Kenny were very professional and enthusiastic. They quickly helped me check in and patiently introduced me to the surrounding attractions, which made me feel very friendly! I will come to experience the service next time I have the chance.

The service of this hotel is really great! The front desk staff is very friendly and helpful. Since I checked in late, Elsa took the initiative to add WeChat so that I can contact her anytime if I need it. She also responded to messages in a timely manner. She also recommended Wuxi food and surrounding shopping malls to me on WeChat. I wanted to take a bath at night, so I troubled her to help send a disposable bathtub cover. The room is also very clean and comfortable, and the bed is very comfortable, which brought me a pleasant stay. The location of the hotel is a bit remote, but the transportation is convenient. There is a subway station Line 4 nearby. It is about half an hour away from each attraction, which is very convenient for tourists to explore the city better. The hotel's breakfast is very rich, with a variety of choices, as well as Wuxi's more famous local breakfast, and the quality of the food is also very good, which allows me to have a good start every morning. The hotel's facilities are very complete, with an indoor swimming pool (there is also an outdoor swimming pool but it is not open) and a gym, which gives me good choices for leisure and exercise. And the environment of the hotel is also very quiet, allowing me to relax.