Anonymous User
May 23, 2024
I stayed in this hotel on a business trip. The hotel was quite clean, but the hotel's service attitude was not very good and the air environment during my stay was not up to standard. Because I went to the bathroom to wash my hair after checking in, my throat hurt, my head felt dizzy, and I had difficulty breathing. I called the front desk that night to inform the front desk of my situation after checking in. I learned that the hotel was being re-transferred and renovated. It was said that January 2024 It has just been renovated. It is only in May, only 4 months since the renovation. The toxic gas in the room makes people uncomfortable and makes it difficult to breathe. The room I stayed in that night was 8026, which had a window. The window was only the small one in the picture. , I can only let myself breathe through the small window of room 8026 on the second floor at night. Then I couldn't stand it anymore and still felt uncomfortable, so I went out for a walk by the Jialing River to get some fresh air. I want to tell you that the furniture was replaced, the walls were renovated, and the toilet door was repainted, because the bottom of the new door will not be so damaged, and the toxic gas will not dissipate in just 4 months. It is just right The toilet is closed. As the temperature rises, toxic gases evaporate faster. I called the front desk and they said it smelled like incense. I smelled the incense and it didn't smell like incense at all. They were covering up the facts. In addition, the front desk did not give me a satisfactory solution that night or change the room. I left the Cosmo Hotel early at 7 o'clock the next morning, but I felt uncomfortable and went to the hospital. I hope that the hotel can do its job well and provide excellent service attitude, so that consumers can stay with confidence. For the sake of health, everyone should choose to stay in a problem-free hotel with caution! ! ! Thanks
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