Vienna Hotel (Chaka Salt Lake Scenic Area)

Vienna Hotel (Chaka Salt Lake Scenic Area) Reviews

Vienna Hotel (Chaka Salt Lake Scenic Area)

Xingfu Road, Ulan, Qinghai, ChinaView Hotel Details
Vienna Hotel (Chaka Salt Lake Scenic Area)
Vienna Hotel (Chaka Salt Lake Scenic Area)Vienna Hotel (Chaka Salt Lake Scenic Area)Vienna Hotel (Chaka Salt Lake Scenic Area)
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Vienna Hotel (Chaka Salt Lake Scenic Area) Guest Reviews

4.3/5
907 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(907)
Positive reviews(845)
Reviews with photos/video(86)
Classy environment(68)
Friendly front desk staff(62)
Convenient parking(61)
Large rooms(39)
Many dining options(34)
Close to scenic area(34)
Poor air conditioning(17)
Well decorated(14)
Negative reviews(62)
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 9, 2024
SOverall satisfied. Breakfast was bad...
Response from Property: Dear guests: Hello! Thank you for your recognition of Xiaowei! But we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Wish you: Happy every day!
Cliff
Deluxe 2-bed Room
Stayed in Sep 2023
Travel with friends
28 review
5.0/5
Outstanding
Posted on Sep 7, 2023
Good location . Clean and tidy but the breakfast is only at average level
Youyounini
Deluxe 2-bed Room
Stayed in May 2024
Family
116 review
4.5/5
Great
Posted on May 12, 2024
Facilities: The facilities are quite complete, but unfortunately I was going to wash clothes, but I couldn't use them because the hotel's water pipes were broken and not repaired. Hygiene: The hygiene is quite clean. Environment: The surrounding area is very lively, with many places to eat and shop. The parking lot is large and it is convenient to park by car. Service: The staff has a good attitude, is warm and thoughtful, and gave free breakfast, thank you very much!
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Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Other
20 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Vienna Hotel has always been my choice. The front desk service is very enthusiastic and patient, and the sanitary environment is good!
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Mar 22, 2024
I booked it after reading the reviews online. The scenery is beautiful, the service is friendly, the hotel is quite new, there is no smell, the room is large, clean and tidy, and the hotel also provides a direct drinking water machine, which must be given a big thumbs up. I will stay here again next time I travel!
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Response from Property: Dear guests: Hello! Thank you for your strong support for Vienna Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩_∩)O~
Siwangxintu
Deluxe Family Room
Stayed in Dec 2023
Family
27 review
4.0/5
Very Good
Posted on Dec 17, 2023
There are too few people in the off-season, with only one receptionist who also works as a waiter. But all the necessary services and facilities are available, and the heating is sufficient. The only drawback is that the water pressure is too low. Chaka is very quiet in the off-season.
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Response from Property: Dear guest: Hello! Thank you for choosing Vienna. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
Anonymous User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 11, 2024
It's quite large.
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Response from Property: Dear guests: Hello! Thank you for your trust and choice of Vienna! From the moment you step into Vienna, you are our family. We hope to take care of you like a family with our attentiveness. Vienna is your warm home away from home in Xiaowei! Come home often! Wish you: well! !
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Family
22 review
5.0/5
Outstanding
Posted on May 25, 2024
The experience of staying at the hotel is like the starting point of a carefully planned journey, and every detail reveals the hotel's care and respect for its guests. From the moment you step into the hotel, you can feel the unique atmosphere. It is both a familiar feeling of home and a little freshness of a foreign country. The design of the room is full of modernity, yet still warm. Every corner has been carefully arranged to make people feel comfortable and relaxed. The comfort of the bed exceeds expectations. When you wake up, you feel refreshed, as if all your fatigue has been taken away by this comfortable bed. The service at the hotel is equally excellent. The employees are always smiling and willing to help. Whether it is the quick check-in at the front desk or the timely response of the room service, it reflects the hotel's emphasis on the needs of the guests. Whenever you need anything, they are always there and make you feel welcome. In terms of dining, the hotel's restaurant provides a wide variety of food options. Whether it is traditional local cuisine or international cuisine, you can find it here. The restaurant has an elegant environment and authentic dishes. While enjoying the food, you can also feel the unique cultural atmosphere.
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Response from Property: I am really excited to see the simple but profound praise from the guests, and they also recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring great value to every guest. experience. Vienna Hotel is a young and energetic hotel that shows its unique charm to guests with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.
Guest User
Family Suite
Stayed in Nov 2023
Family
7 review
5.0/5
Outstanding
Posted on Nov 8, 2023
It is relatively close to the Chaka Salt Lake Scenic Area! Hygiene: Very clean, good sanitation conditions! Environment: Good, not noisy, there is an oxygen room, and the living room is nearby, which does not affect the rest inside! Service: Very good, fast check-in, and enthusiastic introduction of surrounding restaurants! 🈶️ Warm wind, corridors, and rooms are all very warm!
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Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
401woxinyijiu
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
128 review
2.3/5
Posted on Apr 26, 2024
First of all, the hotel has advantages: the facilities are very good, parking is very convenient, and there are many restaurants next to the hotel. Disadvantages: First, the room I booked at noon showed that the hotel had confirmed that I could upgrade for free (the hotel can confirm or reject this upgrade). When I arrived at the hotel at night, the staff told me that there was no room for upgrading (this is a hotel operation problem). Second, the hygiene of the hotel room was not up to standard. As soon as the quilt was opened, there were very obvious stains on the bed sheet near the pillow. Then I called the hotel to change the bed sheet. As a result, after waiting for more than 30 minutes, no staff came to check or change it. Then I called again. The funny thing was that the staff asked me the room number again, and then the staff came up to change the bed sheet after a few minutes. Overall: The hotel is good in all aspects in Chaka, and the only shortcoming is that the hotel operation and management are not good.
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Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We apologize for the inconvenience caused to you during your stay. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Family
17 review
5.0/5
Outstanding
Posted on Oct 22, 2023
The first night of this trip was at Vienna in Longnan. The room felt pretty good, so when I arrived at Chaka Town and planned to stay for one night, I chose Vienna Hotel in Chaka!! Facilities: Not bad, relatively new! Service: OK Hygiene: The bathroom should be checked and cleaned, because many people have reported this problem, I also report it, and the bathroom should be cleaned more!!!
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Response from Property: Dear guest: Hello! Thank you for choosing Vienna Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Very good. I like it very much. It's clean. The front desk service is also good. We don't know how to adjust the TV in the room. The hotel's master came to help us adjust it immediately. The response speed is very fast. Very good. I will stay there again if I have the opportunity to go to Chaka next time. There is a light and pleasant fragrance in the corridor. The bed is very comfortable to sleep on. The hotel has down pillows and buckwheat pillows. They are very large and comfortable to sleep on. Anyway, it's very good overall
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Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel has a beautiful environment, European style, complete facilities, large rooms, bright lights in front of the mirror, suitable for ladies to put on makeup, 24 hot water, easy to use shower head. There is a dressing mirror in the entrance hall, which is the favorite of ladies! The front desk clerk is enthusiastic and answers the first question; I left the makeup remover oil in the previous hotel during my stay. When I asked the hotel, I didn’t expect that the hotel was very considerate to pre-equip it. After understanding with their staff, I learned that they specially equipped a lot of commonly used things to prevent such emergencies; in short, it is a very good hotel!
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Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Couples
1 review
2.5/5
Posted on Apr 5, 2024
Absolutely, the equipment should be negative. There is only one shower head, and the water pressure is incredible. Is this a high-pressure water gun? Taking a shower feels like being beaten, the water spurts out without turning around at all.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. Since Chaka belongs to the plateau area, the local water pressure cannot reach the normal water pressure, so the hotel is specially equipped with pressurization facilities; thank you for your valuable opinions, we will definitely do better and be committed to providing every guest with a home away from home. Enjoy your stay~ You are welcome to come home and visit us often!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
I looked for many hotels online, but I didn't find a suitable one. I booked 2 times and cancelled them twice. My friend booked a homestay. I went to see it and gave up decisively. I came to Vienna directly! To be honest, the service, environment and experience in Vienna are very good. It is very quiet at night, without any noise. I wake up full of energy! It takes 10-20 minutes to drive to the scenic spot, so it's right to choose this place! The price-performance ratio is full!
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Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy!