Meizhou Wuhua Hot Mineral Mud Hot Spring Resort

The hotel front desk is shared with the hot spring front desk, and the service staff are in a hurry and overwhelmed. The room is very poorly clean, with hair and garbage from the previous guest. The hot spring area only gave a locker key to four people, which is not enough. The spacious room pictures seen when booking are completely deceptive! The actual room is small and depressing, with yellow wallpaper and old furniture. This time I stayed in Villa 3, which has no elevator! I was so tired dragging the suitcase up three floors, and the central air conditioning in the room was like a decoration, with no cold air at all. I called the front desk but couldn't solve it in the end. It was too hot to sleep in the middle of the night. Let's talk about the hot spring area. The lowest water temperature is 40 degrees. Children are uncomfortable playing. The staff used hot spring water to wash the ashtray, which really surprised me.

I traveled during the May Day holiday. There were not many people when I went there. The service in the hotel and the hot spring was very good. I didn't drive and was always picked up by electric vehicles. The vehicles were dispatched in a timely manner every time. The hot spring area is very large and the environment is very good.

Facilities: Complete, supplies are very good👍👍👍 Hygiene: Clean, neat and orderly👍👍👍👍👍👍👍 Environment: Beautiful natural scenery👍👍👍👍👌👍👌👌👌

When we went there yesterday, our family of five asked for three wristbands, but the front desk only gave us two, just like giving them away. Then I saw a man take them without even registering😡😡😡 The two of us went there at 10am this morning, and it was the same front desk as yesterday, with the same expression, standing on the far right. She didn't even give us one this time, but I had no place to put my phone and bathrobe room card, so the woman said I could put them there after changing clothes. When I asked her where to put them, she stopped talking again, acted so arrogant, and even crossed to the other side to make a phone call and ignored me. I saw that she didn't wear her work badge, and her work badge was also upside down, and she served with a frown and a roll of her eyes. One wristband can only be exchanged for one hot spring egg to eat. I asked how to exchange it without a wristband, and she said that she couldn't eat it if she had eaten it yesterday, and none of these were written on the service guide (rules) that the front desk reminded us to read when we checked in, and she used that kind of particularly provocative tone, which was really unlucky. Go there happily, and go home with anger! You can find out whether this kind of bad service exists by searching Xiaohongshu, so I won’t go into details. However, the hot spring water is really clean, and most of the employees in the hot spring area and the breakfast service are also good and humane. I can only say that we should be cautious in hiring people. It feels like we are not going to travel, but to beg. It is really worth spending several thousand yuan for a begging meal.

Facilities: Complete Hygiene: Clean Environment: The hot spring environment is good, the hotel room is a little old, but clean Service: The service awareness is in place, and the staff greets you proactively.

Features, but old facilities