No. 34 Changjiang South Road, Yijiang District, Wuhu, Anhui, ChinaView Hotel Details
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Hualuxe Hotel Wuhu Guest Reviews
4.8/5
Excellent
2413 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2413)
Positive reviews(2373)
Reviews with photos/video(442)
Friendly front desk staff(561)
Delicious breakfast(228)
Fantastic river view(151)
Near shopping area(147)
Convenient for shopping(114)
Luxurious(29)
Delicious buffet(20)
Great swimming pool(19)
Negative reviews(40)
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Excellent hotel in wuhu. Convenient.just next to. Shopping mall. Hotel setting is very new and clean. Very comfort
Response from Property: Dear guest of HUALUXE, hello! Thank you for choosing Wuhu Huayi Hotel. Thank you for your recognition of the hotel. As the first intercontinental Hotel for Chinese guests to create a very Chinese characteristics of luxury hotel brand, we always adhere to the art of Chinese hospitality to serve our guests, your satisfaction is our greatest praise, we will continue to work hard to live up to your praise, looking forward to your visit again, I wish you a happy life!
Lars Oeivind
Executive Queen Room
Stayed in Oct 2024
Business travelers
18 review
4.5/5
Great
Posted on Dec 3, 2024
New hotel with very nice rooms. Lounge with view of the river. Looking forward to stay there again.
Response from Property: Dear guest of HUALUXE, hello! Thank you for choosing Wuhu Huayi Hotel. Thank you for your recognition of the hotel. As the first intercontinental Hotel for Chinese guests to create a very Chinese characteristics of luxury hotel brand, we always adhere to the art of Chinese hospitality to serve our guests, your satisfaction is our greatest praise, we will continue to work hard to live up to your praise, looking forward to your visit again, I wish you a happy life!
JiangYuan
Superior Room (2 beds)
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Very good experience
Response from Property: Dear guest of Huayi, hello! Thank you for choosing HUALUXE Wuhu. Thank you for your review! We will constantly strive to improve the hotel product content to bring you the most comfortable experience. As the first intercontinental Hotel for Chinese guests to create a very Chinese characteristics of luxury hotel brand, we always adhere to the art of Chinese hospitality to serve our guests, your satisfaction is our greatest praise, we will continue to work hard to live up to your praise, looking forward to your visit again, I wish you a happy life!
MurongNana
Stayed in Dec 2022
Family
6 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Great hotel - wonderful location with amazing view, clean and spacious rooms, and good service. Pool was great too, warm even during winter time (changing rooms rather chill though). Breakfast was pretty decent, including some choices for western breakfast. Overall experience is great, totally recommend this hotel if you plan trip to Wuhu
6/8
Response from Property: Dear Guest,Thanks for choosing our hotel and for sharing your valuable feedback with us, It was our great pleasure to host you and I am so happy to learn that you enjoyed your stay with us. Thanks for your recognition of our hotel location, swimming pool, breakfast and so on, and your feedback will be shared with the hotel team. We very much look forward to welcoming you back very soon. Best regards!
Yerardo fuentes
Superior Room (2 beds)
Stayed in Jan 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Apr 7, 2024
Good overall, the breakfast was also good
Response from Property: Dear guest of Huayi, hello! Thank you for choosing Wuhu Huayi Hotel. Thank you for your recognition of the hotel. As the first intercontinental Hotel for Chinese guests to create a very Chinese characteristics of luxury hotel brand, we always adhere to the art of Chinese hospitality to serve our guests, your satisfaction is our greatest praise, we will continue to work hard to live up to your praise, looking forward to your visit again, I wish you a happy life!
Alin04qa
Deluxe Queen Room
Stayed in Dec 2022
Family
23 review
5.0/5
Outstanding
Posted on Apr 21, 2023
amazing. and the view is wonderful. nice pool. breakfast is good.
Response from Property: Dear Guest, Thanks for choosing our hotel and for sharing your valuable feedback with us, It was our great pleasure to host you and I am so happy to learn that you enjoyed your stay with us. Your feedback will be shared with the hotel team.We very much look forward to welcoming you back very soon. Best regards!
Mario.M2
Superior Double Room
Stayed in Jan 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Great hotel, breakfast is very good..
Response from Property: Dear HUALUXE distinguished guests, hello! Thank you very much for choosing to stay at HUALUXE Wuhu Hotel. Thank you for your recognition of the hotel. As the first luxury hotel brand with Chinese characteristics tailor-made for Chinese guests under InterContinental Hotel, Hualuxe has always adhered to the art of Chinese hospitality to serve our guests, your satisfaction is our greatest praise, we will continue to work hard to live up to your praise, look forward to your visit again, I wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on May 11, 2023
The check in was quick with good English speaking front desk.
Rooms are stylish with very confortable bed and not smelly at all and the bathroom has all the necessary amenities.
The gym is well equipped with multi power station, leg press, Shoulder press machine , pectoral flying machine and rear delt machine, biceps machine and dump bell station up to 20kg.
Breakfast has western available options
There is a nice shopping mall next to the hotel
Response from Property: Dear Guest,Thanks for choosing our hotel and for sharing your valuable feedback with us, It was our great pleasure to host you and I am so happy to learn that you enjoyed your stay with us. Thanks for your recognition of our room, service and gym, and your feedback will be shared with the hotel team. We very much look forward to welcoming you back very soon.Best regards!
Guest User
Superior Room (2 beds)
Stayed in May 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 23, 2022
Ruby is very nice and kindly help me to book the room! Great experience at Hualurex hotel
Response from Property: Dear Guest,Thanks for choosing our hotel and for sharing your valuable feedback with us, It was our great pleasure to host you and I am so happy to learn that you enjoyed your stay with us. Thanks for your recognition of our FO-Ruby‘s service, and your feedback will be shared with the hotel team.We very much look forward to welcoming you back very soon. Best regards!
Guest User
Superior River-view Twin Room
Stayed in Dec 2024
Family
1 review
3.0/5
Posted on Jan 22, 2025
Everyone commented that the price of one night's accommodation at Wuhu Huayu Hotel was too expensive, and the front desk service was lacking. I booked the room on Ctrip at the time, and the front desk clerk actually said that I had to wait for the transfer to the hotel before I could get the room card to enter the hotel room. It was a deliberate delay. As for the reason and purpose, the front desk staff knew it best. A hotel service did not stand on the customer's side, and the hotel quality did not meet the 5-star standard. The room fee was priced at 799 yuan for one night plus two breakfasts of 60 yuan, a total of 859 yuan. The environment of 859 yuan is too cost-effective. The most unsatisfactory thing is that the front desk clerk on Ctrip said that I could not enter the room now. This situation actually happened in Wuhu Huayu Hotel. This has never happened in any other hotel. I hope that Huayu Hotel will improve, and the staff will not help some villains outside to ignore customers because of personal emotions.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! First of all, I would like to express my sincerest apologies for your experience during your stay in the hotel. We also attach great importance to the issues you mentioned. We will investigate and improve as soon as possible, and will implement rectification. Wuhu Huayu Hotel enthusiastically promotes the Chinese hospitality of Huayu brand courtesy, respect, harmony and development. We will pay more attention to the service training of employees and the training of Chinese hospitality, so that guests can enjoy the unique and charming exclusive services while feeling the beautiful scenery of Wuhu. We will continue to improve the service quality and bring you a better stay experience. I believe that when you stay again, we will definitely bring you a relaxing and pleasant stay experience. Welcome to Wuhu Huayu Hotel again!
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The hotel has a good environment and a superior location, with Yintai Department Store next to it. Kevin at the front desk provided good service, thoughtful and meticulous. The room was clean and tidy, the bedding was soft and comfortable, and the overall stay was very good! We also upgraded to a river view room for free, and I will choose to stay here next time!
Original TextTranslated by Google
Response from Property: 尊敬的華邑貴賓,您好!非常感謝您選擇下榻蕪湖華邑酒店。感謝您對酒店的評價!我們將不斷努力提升酒店產品內容,為您帶來最舒適的體驗。華邑作為洲際酒店旗下首個為華人賓客度身打造的極具中國特色的豪華酒店品牌,我們始終秉着中華待客之道的藝術來服務於我們的客人,您的滿意就是對我們最大的讚揚,我們一定會繼續努力不辜負您的好評,期待您的再次光臨,祝您生活愉快!
Guest User
Suite - 1-Bedroom, River-View (Living room)
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
We booked a one-bedroom suite package, which gave us a room with an unparalleled river view, executive lounge access, a relatively large room, and attentive service from Anna at the front desk. There were also welcome drinks. The hotel is in an excellent location, and it is convenient to go anywhere. It is next to Intime Department Store, and the breakfast on the first floor is quite rich. The only drawback is that the air-conditioning fan is quite loud, but luckily I brought earplugs in advance.
Original TextTranslated by Google
Response from Property: 尊敬的華邑貴賓,您好!非常感謝您選擇下榻蕪湖華邑酒店。感謝您對酒店的評價!我們將不斷努力提升酒店產品內容,為您帶來最舒適的體驗。華邑作為洲際酒店旗下首個為華人賓客度身打造的極具中國特色的豪華酒店品牌,我們始終秉着中華待客之道的藝術來服務於我們的客人,您的滿意就是對我們最大的讚揚,我們一定會繼續努力不辜負您的好評,期待您的再次光臨,祝您生活愉快!
Guest User
Suite - 1-Bedroom, River-View (Living room)
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Dec 29, 2024
The hotel is elegant, quiet in a busy area, close to the Yangtze River, and has complete room facilities. One small complaint is that the TV is old and does not have a projection function. Sunny carefully recorded the comments and gave feedback. The staff were warm and convenient. Unfortunately, I did not have time to experience the lounge.
Original TextTranslated by Google
Response from Property: 尊敬的華邑貴賓,您好!非常感謝您選擇下榻蕪湖華邑酒店。感謝您對酒店的認可。華邑作為洲際酒店旗下首個為華人賓客度身打造的極具中國特色的豪華酒店品牌,我們始終秉着中華待客之道的藝術來服務於我們的客人,您的滿意就是對我們最大的讚揚,我們一定會繼續努力不辜負您的好評,期待您的再次光臨,祝您生活愉快!
Youxiaowa🐶
Superior Room (2 beds)
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The service attitude is very good and the environment is clean. They are very considerate and prepared small slippers and toiletries for the children. **The takeaway is delivered to the door of the room by a robot. I will choose this hotel next time
Original TextTranslated by Google
Response from Property: 尊敬的華邑貴賓,您好!非常感謝您選擇下榻蕪湖華邑酒店。感謝您對酒店的認可。華邑作為洲際酒店旗下首個為華人賓客度身打造的極具中國特色的豪華酒店品牌,我們始終秉着中華待客之道的藝術來服務於我們的客人,您的滿意就是對我們最大的讚揚,我們一定會繼續努力不辜負您的好評,期待您的再次光臨,祝您生活愉快!
xnn68
Suite - 1-Bedroom, River-View (Living room)
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The suite is large, the view is beautiful, and the hotel lobby is also classy. The service at the front desk and the executive lounge is very good and welcoming. The toiletries are also French. The only downside is that the hair dryer is a bit poor.
Original TextTranslated by Google
Response from Property: 尊敬的華邑貴賓,您好!非常感謝您選擇下榻蕪湖華邑酒店。感謝您對酒店的認可。華邑作為洲際酒店旗下首個為華人賓客度身打造的極具中國特色的豪華酒店品牌,我們始終秉着中華待客之道的藝術來服務於我們的客人,您的滿意就是對我們最大的讚揚,我們一定會繼續努力不辜負您的好評,期待您的再次光臨,祝您生活愉快!