V-Continent WuHan Hotel

The front desk is not very professional, and there is no reminder about the afternoon tea and breakfast times, so guests need to ask themselves. Breakfast is not bad, recommend the hot dry noodles. Close to Aeon, it is very convenient for eating and shopping. It is not suitable for tourists coming to Wuhan as it is far away from the main attractions. It is suitable for people who are in Hanyang for business or other purposes.

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The service at this hotel is really top notch! Whether it's reception, food service or room cleaning, the staff are very professional and friendly. It was raining when we came, and the security instructions at the door were very fast and efficient. The breakfast is rich in variety and tastes great, and there is also a self-service laundry room, which is very convenient. Whether it's business or leisure, this is the place for you! Highly recommended!

The hotel lobby is large and the check-in procedure is very fast. Sisi, the receptionist at the front desk, is very warm and considerate. The room service is also very good. The room is large, spacious and bright, and the bathroom is very clean. The bed pillows are on the soft side, but there are a variety of pillows to choose from. The room service responds quickly and the room is well soundproofed. The breakfast is rich in variety and tastes good. I will stay here again next time.

The order showed that one king bed and one single bed were provided, but the single bed was actually an extra bed perpendicular to the king bed. The extra bed was a spring bed. It was so hard that it was impossible to sleep on it. You could clearly feel the springs. The mattress of the queen bed is also very hard. I felt uncomfortable and the whole family said they didn’t sleep well. The order showed floors 12-19, and the room I checked in was on the 10th floor. We obviously booked a family room for 3 people, but we were missing a set of toiletries, towels, and slippers. We called the front desk and they got them again. Only one set of toiletries is provided for three people, which is not in line with the title of a five-star hotel. There is only one shower head, the water is small, the water temperature is unstable and uncomfortable. When I checked in at the front desk, I was told that I could go to the 19th floor to enjoy afternoon tea. It was clear that there were three people checking in, but when I got up, the waiter said that only two portions were provided. At breakfast, they also said that only two portions were provided and asked me to buy another one. I showed my Ctrip order and agreed to three copies. The waiter took photos before letting us in. well! What are you doing?

The hotel is in an excellent location, with supermarkets nearby, making traveling very convenient. The room is very spacious with more than 30 square meters, so it is not crowded when a family travels. The room was clean and tidy, and breakfast coupons were given as a gift. The breakfast was rich in variety and nutritious. The staff were very enthusiastic and polite. I would like to especially commend Miss Tan Lulu and Miss Li Xiuling from the front office for their patient and meticulous service and their all-round response to customers' demands. They tried their best to help with the coordination. Seeing that we had children with us, they also helped us provide children's toiletries, etc. Thank you! Overall, the experience was very good and I look forward to visiting again next time! Facilities: Each room is equipped with an intelligent voice system. It is very convenient to call Xiaodu Xiaodu. The ventilation and lighting are very good. Hygiene: The room is clean and tidy Environment: The hotel is in an excellent location, with supermarkets nearby, making travel very convenient. The room is very spacious with more than 30 square meters, so it is not crowded when a family travels. Service: Warm and thoughtful service, patient and meticulous