Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)

Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store) Reviews

Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)

Room 1, Building 5-6, No.396 Youyi Avenue, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)
Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store)
Check available rooms for your travel dates
We Price Match
1 night

Zhencheng Hotel (Wuhan Xudong Xiaopinmao Hubei University store) Guest Reviews

4.8/5
Excellent
2272 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2272)
Positive reviews(2233)
Reviews with photos/video(614)
Classy environment(394)
Friendly front desk staff(274)
Delicious breakfast(197)
Easy to get around(137)
Well decorated(55)
Close to metro(40)
Luxurious(32)
Negative reviews(39)
Anonymous User
Smart Room - Garden-View (2 Beds) (Skylight, Tv)
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Room is quite spacious, amenities are refilled everyday and room service is good. I stayed during summer so the airconditioner temperature is too high for me…i wish it was colder but even the their technician not sure what happened to our aircond. Hotel wifi is bad…slow to no connection. Breakfast is nice, lots of choices.
Response from Property: Dear guest, thank you for visiting Zhencheng Hotel, sorry for not bringing you a perfect stay experience, we will correct the problem you raised immediately, looking forward to your visit again, I wish you and your family good health and happy every day!
Anonymous User
2-bed Room
Stayed in Jul 2024
Business travelers
1 review
2.5/5
Posted on Jul 27, 2024
Dislike the smoking smells, dislike the lobby not at G floor, dislike the unfriendly and unhelpful male receptionist, dislike the reception are not helping to keep parcels deliveries. A
Response from Property: Dear guest, thank you for visiting Zhencheng Hotel, sorry for not bringing you a perfect stay experience, we will correct the problem you raised immediately, looking forward to your visit again, I wish you and your family good health and happy every day!
Joseph Tsy Hu
Smart Room - Garden-View (2 Beds) (Skylight, Tv)
Stayed in Jan 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 29, 2024
Great location for dining and shopping. Easy access to Metro and taxis.
Galangkangin
Guestroom - Double Occupancy (Double Bed)
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Very nice room. Clean. Nice breakfast
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the facilities and services of the hotel is the driving force of the work of the hotel staff, so that every guest can feel at home is the ultimate goal of our services. The hotel rooms are warmly furnished and equipped with free high-speed WIFI, hoping to bring a little home warmth to your business trip. It is our pleasure to serve you. All the staff of Zhencheng Hotel look forward to your next visit!
Guest User
2-bed Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 3, 2024
设施:👍🏻 卫生:👍🏻 环境:👍🏻 服务:👍🏻
Guest User
2-bed Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Check-out has delayed service. The facilities are relatively complete. The hygiene is relatively clean. The environment is very good. The experience is very good. The service attitude is also very good.
Original TextTranslated by Google
Response from Property: My mood today is a parabola that opens upwards, because I met you who is so warm. Thank you for your support and recognition of Zhencheng Hotel. We will continue to work hard to do better! I like you to come and I like you to come often. I wish you a bright spring, a prosperous autumn and a healthy winter!
Guest User
2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
I came out to play and chose this one after reading many reviews. Overall, I am very satisfied with the hygiene, environment and service.
Original TextTranslated by Google
Response from Property: My mood today is a parabola that opens upwards, because I met you who is so warm. Thank you for your support and recognition of Zhencheng Hotel. We will continue to work hard to do better! I like you to come and I like you to come often. I wish you a bright spring, a prosperous autumn and a healthy winter!
Guest User
Plum Superior Double Bed Room (Smart Guest Control, Screen Projection Tv, Comfortable Sleep)
Stayed in May 2024
Family
10 review
3.5/5
Posted on May 5, 2024
First of all, the location is quite convenient. There is a shopping mall next to it, which is convenient for eating and shopping. It is about a 10-minute walk from Xudong Metro Line 8. Parking is also convenient. There is a parking lot. Second, the room arrangement. I booked two rooms, both of which are in the corner. One of the big bed rooms is next to the kitchen. It is quite noisy and there is no ventilation window. The room is quite damp and smells bad. I am very dissatisfied with this. The rag used by the cleaning staff to wipe the floor in the other twin bed room has a strong smell. After multiple reports, it has not been resolved. Third, the customer service staff is quite enthusiastic, but the front desk staff seem to be stunned and communication is difficult. Fourth, the breakfast is OK. The price of more than 20 yuan is quite cost-effective. Overall, it is not as good as expected
Original TextTranslated by Google
Response from Property: Dear user, we are very grateful that you took the time to give us your valuable suggestions. We will continue to work hard to improve our services and facilities. Thank you for your support and trust, and we look forward to seeing you again!
Anonymous User
Deluxe Panorama Smart Room (2 Beds) (French Window)
Stayed in May 2024
Family
15 review
4.5/5
Great
Posted on May 5, 2024
The waiters are very enthusiastic and the place is clean, but there is a KTV downstairs and the singing can be heard faintly at night, which may bother people with poor sleep quality. However, there is a large shopping mall next to it, which is very convenient for eating and close to the subway entrance.
Original TextTranslated by Google
Response from Property: Dear user, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities. Thank you for your support and trust, and we look forward to seeing you again!
Guest User
Deluxe Panorama Smart Room (2 Beds) (French Window)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
I came out to play during the May Day holiday. The environment is really good. It is high-end and classy. The service is really warm and clean. The robot delivers things very conveniently. The best thing is that the check-out is delayed until 3 o'clock. I really like it.
Original TextTranslated by Google
Response from Property: Capturing the beautiful moment, thank you dearly, your support and recognition of Zhencheng Hotel is our little happiness, may your life be warm and happy, safe and happy!
Guest User
Plum Superior Double Bed Room (Smart Guest Control, Screen Projection Tv, Comfortable Sleep)
Stayed in Apr 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The first choice hotel for business trips and tourism. I stay here every time I go on business trips. The service is always warm, the environment is very good, and the breakfast is better than many hotels in the same price range. It's very clean. The robot delivers things conveniently. Every time you need water in the room, it's delivered with just a phone call. Breakfast can also be taken away. Everything is very good.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave us a positive review. Your recognition is the driving force for us to move forward, and we will continue to provide you with high-quality services. welcome next time!
AganzhengchuanI
Leisure Smart Suite
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 23, 2024
(๑ `▽´๑)۶ Stick👍🏻stick👍🏻stick👍🏻👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻pen refill seller♥(๑ `▽´๑)۶ Stick👍🏻stick👍🏻stick👍🏻👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻stick👍🏻👍🏻stick👍🏻👍🏻stick👍🏻👍🏻stick👍🏻👍🏻stick👍🏻👍🏻pen refill seller♥
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Lebaoyigou
2-bed Room
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The hotel is on the 5th and 6th floors of the commercial building. Although it is not big, it is elegantly decorated and has an excellent environment. Next to the Xiaopinmao, opposite the New World and Wuhan local large shopping malls, it is convenient to eat and shop, and you can also use takeaway robots to deliver food to protect your privacy. Convenient transportation, direct subway access and free parking, walk to the river beach to watch the night of Wuhan. The front desk service must be excellent, and the cleaning aunts in the guest rooms and restaurants are also great. Wherever you meet, they will nod politely and say hello with a smile! Because of accompanying the exam, when choosing a hotel, I not only choose the service and location, but also read a lot of bad reviews and comments. In order to avoid pitfalls, I specially noted special requirements such as "quiet, ventilation" when booking a room and exchanged room upgrades and a breakfast through Ctrip VIP rights. After arriving at the store, the front desk saw that the two people were traveling together and took the initiative to give more breakfast. After entering the room, I called again to ask if I was satisfied with the room. All-round caring service🌹🌹🌹 During the exam season of Huda University, the prices of surrounding economic rooms have increased. The four-star service here is civilian price, super value! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Zhencheng Hotel and thank you for your praise of our hotel. We are honored to let you spend a wonderful night. Your praise is the greatest recognition for us. We will continue to provide high-quality services and facilities to make every stay of yours perfect. I wish you happiness.
Woyouyaomaine
2-bed Room
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The location is very good, the hotel environment is very good, clean and sanitary. I was on a business trip nearby, the transportation is convenient, there are many restaurants nearby, the front desk was also very polite and took me to the room. The hot dry noodles for breakfast are delicious. Very good!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Zhencheng Hotel and sharing your stay experience! Zhencheng Hotel is committed to providing you with a cordial and thoughtful stay experience! Sincerely look forward to your visit again! Best wishes
Guest User
Guestroom - Double Occupancy (Double Bed)
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Facilities: All the hotel facilities are very new, the internet speed is fast, and the decoration is also high-end. Sanitation: The lobby is on the fifth floor, very grand, and the decoration style is novel. Environment: The surrounding geographical location is good, Hubei University is right next to it, the subway is also convenient, there is a business district next to it, there are many food, the room is clean and tidy, and there are many things in the room, which can be voice controlled. Service: The lobby is clean, and I heard a greeting as soon as I arrived. The front desk also helped to upgrade the room type and introduced the surrounding fun and delicious places. Knowing that we were tired on the way here, they also handed us water to drink. The front desk service is really good.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support to our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to visit us again.