Wanda Reign Wuhan Reviews

The hotel is worthy of being the "No.1 Luxury Hotel in Wuhan" (as shown in the Ctrip Hotel Reputation List). The sense of space in the lobby, the design style and decoration materials of the hotel's public areas and guest rooms are all worthy of the title of the No.1 luxury hotel. The hotel is located in the core area of ​​Wuchang, with convenient transportation. Next to the hotel is the Han Show Theater (the red building in the following photo) and across from it is Chuhe Han Street. After dinner, take a walk along the lakeside, the breeze is very pleasant. The service at the hotel front desk is average. Whether checking in or checking out, the attitude is lukewarm, which is incomparable to the front desk of the Donghu Hotel where our group stayed the night before. But I still give the hotel 5 points for its service, mainly because the service of Lucky and Judy, the customer service staff of the executive lounge on the 28th floor, was well received by my parents: When we went to the executive lounge on the 28th floor on the first day, Lucky learned that my mother had diabetes and could not eat too greasy and sweet food for dinner and wanted to eat some whole grains, so she notified the kitchen to specially bake sweet potatoes, yams and corn for the elderly. And the next night when we just arrived at the executive lounge, when my mother still wanted to eat some whole grains, Judy told us that Lucky had already told the kitchen to prepare it in advance, so please rest assured. Judy came to the executive lounge to help temporarily. She was not only considerate and enthusiastic in the process of serving customers, but when we thanked her for meeting the special dietary requirements of the elderly, she mentioned that we didn’t need to thank her, but should thank Lucky, which was all arranged in advance by Lucky. My parents praised Judy for being a down-to-earth person👍👍.