Campanile Hotel (Wuhan high-speed Railway Station Happy Valley） Reviews

Response from Property: Hello madam, very sorry to bring you a bad experience, the hotel breakfast time is 7: 00-10: 00, during the Chinese New Year staff is very tight, resulting in no timely food supplies, in the New Year to bring you a bad experience, Kangbao is wrong, I have reported the relevant issues to the leadership of the response, and to prevent such things from happening again, please give us a chance to correct, look forward to the next visit, to bring you a better and more comfortable experience, thank you ~ Happy New Year Ping An!

Response from Property: If your life is so unsatisfactory, read poetry and distant places to cultivate your emotions. You checked in at the hotel at about 3:30 in the morning, and started to check out at about 4 in the morning. I don't know what your mentality is. The hotel's services and hygiene are obvious to all, and there are thousands of good reviews. You took pictures and verbal attacks so casually. From check-in to check-out, you did not communicate with the hotel and contacted Ctrip throughout the whole process, asking for a full refund. After Ctrip contacted us, it tried to actively change rooms without upgrading before verifying the authenticity of the matter. First, let you have a good rest. Please go to our other duplex rooms for free experience. Of course, if the room change does not meet your check-in requirements, the hotel must and absolutely treat it objectively and double the full amount. After you lost the room card at the front desk, there was no word. Our room hygiene hotel staff went to the room to check and took a video to confirm it as soon as possible, but it was strange that you did not dare to state the feedback problem to the hotel staff in person, but contacted Ctrip customer service? It is true that the heart is different. We no longer welcome guests like you who take things out of context and will block them forever. Why is the free upgrade to a new room nonsense in your concept? How much is the room rate you booked? How much is the room rate for the duplex room? The hotel did not charge you a penny more. It just gave you a better experience and an explanation for its mistakes. There is no other malicious intention. During the National Day, we received more than 1,000 guests. It is impossible for us to have the mentality of giving up as you said. In addition, the picture you attached is indeed blurry and unclear. This cup is disposable and has a layer of dust-proof plastic film. If necessary, our hotel also provides unlimited! There is a long way to go. We will continue to work hard to do better and go further~ Thank you for your feedback!

Response from Property: We are deeply sorry for not giving you a good stay experience during the national holiday! We really blame ourselves for not letting our guests get a full night of good sleep during this trip to Wuhan. The hotel has been open for more than two years. Before the holidays, we did all the detailed work of checking the facilities and equipment, but it was still not perfect. It was our work error. It caused you trouble in the middle of the night. We will definitely improve and strive to avoid similar incidents when you stay in this hotel next time. I hope to get your understanding. Thank you very much for your recognition and praise of the work of our engineering brother. I believe that in the future, he will think of your encouragement and understanding, and his work will definitely be more motivated. Thank you again for your comments and suggestions. Hope to see you next time~

Response from Property: Wow, so happy. Thank you for the perfect compliment, my master. Because of your support, Xiaoyi is where she is today. Thank you for your support along the way, my master. At this moment, Xiaoyi is extremely excited. Xiaoyi will continue to work hard to create better products to repay the master. We have been waiting for you, waiting for your return. Thank you! Xiaoyi waiting for you! I wish my dear master happy every day!

Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: Hotel reply: Wow, I am so happy. Thank you for the perfect compliment. It is because of your support that Xiaoyi is where she is today. Thank you for your support along the way, my master. At this moment, Xiaoyi is extremely excited. Xiaoyi will continue to work hard to create better products to repay you. We are waiting for you and your return. Thank you! Xiaoyi waiting for you! I wish my dear master a happy day every day!

Response from Property: Wow, so happy. Thank you for the perfect compliment, my master. Because of your support, Xiaoyi is where she is today. Thank you for your support along the way, my master. At this moment, Xiaoyi is extremely excited. Xiaoyi will continue to work hard to create better products to repay the master. We have been waiting for you, waiting for your return. Thank you! Xiaoyi waiting for you! I wish my dear master happy every day!

Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!

Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard! Love you~

Response from Property: Dear guest, thank you for your encouragement and support to Yilong Anyun Hotel (Wuhan High-speed Railway Station Happy Valley Branch) in your busy schedule. It makes Xiaoyi very happy and makes us more determined to provide the best service and bring the best stay experience to every guest. We will continue to improve our work skills and look forward to your stay again!

Response from Property: Thank you for falling in love with eLong at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!