Anonymous User
January 21, 2024
I don't want to give any points
Hygiene: The room is really messy, dirty, dusty, and sticky
Service: Poor attitude. We were given a back room when we first arrived. The room was cold and the chairs were dirty. The door lock could not be opened even when the merchant came by himself. He kept refusing to change rooms. When we applied for a refund, the merchant refused and the platform intervened. Rejection, the reason for rejection is the customer's own reasons.
Facilities: There is only one light bulb in the toilet, but there is a bathroom heater. But who is going to turn on the bathroom heater after washing? The handle of the bedside table is also broken, the door of the shoe cabinet is also broken, the air conditioner remote control does not work at all, it can only turn on and off to set the temperature, it is also dirty, and there is no drinking water in the room.
I was happily traveling, but I didn’t expect to have such an experience when I first arrived. It was so terrible.
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