Ramada Plaza by Wyndham Tian Lu Wuhan

Ramada Plaza by Wyndham Tian Lu Wuhan Reviews

Ramada Plaza by Wyndham Tian Lu Wuhan

No.5 Qingnian Road, Jianghan District, Wuhan, Hubei, 430030, ChinaView Hotel Details
Ramada Plaza by Wyndham Tian Lu Wuhan
Ramada Plaza by Wyndham Tian Lu WuhanRamada Plaza by Wyndham Tian Lu WuhanRamada Plaza by Wyndham Tian Lu Wuhan
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Ramada Plaza by Wyndham Tian Lu Wuhan Guest Reviews

4.7/5
Outstanding
2468 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2468)
Positive reviews(2405)
Reviews with photos/video(266)
Friendly front desk staff(255)
Easy to get around(245)
Delicious breakfast(87)
Close to metro(71)
Convenient for shopping(53)
Great swimming pool(49)
Stayed multiple times(42)
Clean pool(8)
Negative reviews(63)
Kwok Kau
Junior Suite
Stayed in Dec 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 11, 2025
Very spacious room. Interior is dated but clean. Reasonable range of dishes at breakfast. Front desk staff attentive, but restaurant service staff need more training to be more customer orientated. Overall good value if your looking for space and comfort.
Response from Property: 【旋轉自助餐廳】尊敬的顧客,您好!非常感謝您的下榻並給予我們反饋,很榮幸能讓您滿意此次的入住,同時也衷心的感謝您對我們酒店各方面的認可,28樓旋轉餐廳一直是我們酒店的一大特色,豐富的食材配以美不勝收的街景,給您帶來最舒適的用餐體驗。關於您提到問題我們已經反饋到相關部門及時進行檢查及改進,我們非常願意和開心客人能為我們提出意見和建議,因為只有這樣,我們才能不斷進步,走的更遠。我們真誠地期待您再次光臨!祝您身體健康,萬事順心!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 29, 2024
Second time staying at this hotel. It’s in a great location. The staff speak a little bit of English which I find enormously helpful, and they are accommodating and will help with any issues you have. I requested some cutlery for my room so I could eat in the hotel room and within 5 minutes they’d brought it. A couple of negatives: the desk area in the hotel room was really dusty, the hotel needs to pay more attention to dusting. The pillows were not very comfortable, but this is subjective. Also, the toilets smell like cigarette smoke, so there needs to be stricter enforcement of no smoking indoors. Overall I definitely do recommend this hotel, it is good value for money.
Response from Property: [Revolving Buffet Restaurant] Dear guest, thank you for your stay and taking the time to write your review. First of all, I'm sorry that I couldn't bring you a perfect stay experience. You can communicate with us in advance about your needs when making your next reservation. The hotel has a variety of pillows and bedding to choose from, and we will do our best to arrange it for you! Regarding the desk hygiene and toilet smoke issues you mentioned, we have already reported them to the relevant departments for timely inspection and improvement. We are very willing and happy customers to give us opinions and suggestions, because only in this way can we continue to make progress and go even better. Far. We sincerely hope that you will come again to witness the improvement and progress of the hotel!
Grashali
Deluxe Double Room
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Oct 16, 2024
Found it to be very clean, staff so friendly and helpful which is good as I am a foreigner who doesn’t speak or understand Chinese. Close to most things and especially to the subway to get around.
Response from Property: Dear guest, it is an honor for you to choose the Wuhan Tianlu Huada Plaza Hotel! The hotel is located in the city center, with convenient transportation, shopping, and food in the surrounding area. Every one of our employees is happy to be a guide. And we have always paid great attention to the maintenance of hardware facilities, committed to creating an excellent living environment for every guest. Looking forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I was very pleased with the hotel) The only thing that confused us upon arrival was the request for a deposit of 4,000 yuan, which was not said/written anywhere. We were surprised, but the administrators resolved the matter. For future guests, in order to avoid such situations, it is better to inform the hotel about these conditions in advance. And everything is great! I am attaching a photo from the nearest park, the view from the room window, from the restaurant on the top floor and a cake from the hotel for my birthday)
Response from Property: Dear guest, we apologize for not providing you with a perfect check-in experience. We attach great importance to your feedback. Regarding the issue you mentioned, we have already forwarded it to the relevant departments for timely inspection and improvement. We are very willing and happy that customers can provide us with opinions and suggestions, because only in this way can we continuously improve and go further. We are also very pleased to learn that you are satisfied with the hotel facilities and services. We sincerely look forward to your next visit and witness the improvement and progress of the hotel!
t..h
Deluxe Double Room
Stayed in Aug 2024
Couples
3 review
3.5/5
Posted on Oct 4, 2024
Location is good, the hotel is quite neat, staff are all friendly and helpful, but the cleaning services always arrive late, and forget to leave clean cups
Response from Property: Dear guest, thank you for your choice and recommendation. We are also pleased to hear that you are satisfied with the location and environment of the hotel. We apologize for not providing you with a perfect stay experience. Regarding the cleaning service issue you mentioned, we have already reported it to the relevant department for timely inspection and improvement. We are very willing to receive feedback and suggestions from happy guests, because only in this way can we continue to make progress and go further. We sincerely look forward to your next visit and witness the improvement and progress of the hotel!
JPeach
Deluxe Double Room
Stayed in Aug 2024
Couples
17 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very reasonably priced and exactly what you’d expect from this brand. Nice comfortable rooms and service. The pool is pretty nice too for a swim in the evening.
Response from Property: Dear customer, Sincerely thank you for choosing to stay at Wuhan Tianlu Huameida Plaza Hotel, and thank you very much for your praise of the hotel. For over 20 years, the hotel has been committed to providing every customer with meticulous, detailed, unique, and personalized family style services, just to bring you the most "home" experience. Here, you can relieve fatigue and enjoy life. We are delighted to have had a pleasant stay during your stay and sincerely look forward to your next visit!
thanatporn panapoy
Deluxe Room (2 beds)
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 3, 2024
everything so good
Response from Property: Dear guest, thank you for your stay and sharing your stay experience with us. We are pleased to see your recognition of our hotel, and we aim to provide every guest with a homey experience. Your satisfaction is a great support for us. Sincerely looking forward to your next stay!
Rajesh
Deluxe Double Room
Stayed in Dec 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Jan 8, 2025
Good hotel , loacation and staff is cooperative
Response from Property: 【出差首選】尊敬的賓客,感謝您選擇入住武漢天祿華美達廣場酒店,並抽出寶貴的時間分享您的入住體驗。很高興看到您對酒店各方面都很滿意,我們會一如既往的保持高水準的服務,旨在為所有賓客帶來賓至如歸的入住體驗,期待您的下次光臨!
Askar
Deluxe Room (2 beds)
Stayed in Aug 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Very nice staying. Great location and very helpful team. Thanks.
Response from Property: Dear guest, it is an honor for you to choose the Wuhan Tianlu Huameida Plaza Hotel! The hotel is located in the city center, with convenient transportation, shopping, and food in the surrounding area. Every one of our employees is happy to be a guide. And we have always paid great attention to the maintenance of hardware facilities, committed to creating an excellent living environment for every guest. Looking forward to your next visit!
Kheng Meng
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
22 review
4.2/5
Very Good
Posted on Apr 6, 2024
Staff from front desk to housekeeping to restaurant are all well trained, polite and tried their best to make out stay experience perfect. Our room air-con what not cold enough, they tried their utmost to make us satisfy. We will return.
Response from Property: 【漢口中心交通便捷】【恆温室內泳池】【空中旋轉自助餐廳】【飛利浦空氣凈化器】【科勒智能衞洗麗】【膠囊咖啡機】尊敬的客人,您好!感謝您選擇入住武漢天祿華美達廣場酒店,我們很抱歉這次未能帶給您完美的入住體驗。入住時感到任何不適請及時與前台聯繫,我們將會盡我們最大的努力為您安排,保證您入住的舒適。我們對您的反饋表示衷心的感謝,您所反饋空調的問題我們已經提交相關部門進行檢修,我們期待您的再次光臨!
WilliamRH
Deluxe Double Room
Stayed in Jul 2023
Solo travelers
159 review
5.0/5
Outstanding
Posted on Aug 24, 2023
Warm and helpful front desk service, very attractive night view. The hotel is close to the road but not noisy. The room was very clean and spacious. The hotel close to Jianghan Road and subway station, convenient transportation. I’m looking forward to my next stay.
Response from Property: [Convenient transportation in Hankou Center] [Constant indoor swimming pool] [Sky revolving cafeteria] [Late check-out] [Free parking] [Capsule coffee machine] Dear guests, thank you for choosing to stay at Ramada Plaza Wuhan Tianlu Hotel, and draw out Take your precious time to share your stay experience. I'm glad to see that you are satisfied with all aspects of the hotel. We will continue to maintain a high standard of service and aim to bring all guests a homely experience. The hotel is located in the bustling commercial center of Wuhan, with an excellent location and convenient transportation. We have always paid great attention to the maintenance of hardware facilities and are committed to creating an excellent living environment for every guest. Looking forward to your next visit!
Sweet Johnny
Deluxe Double Room
Stayed in May 2023
Couples
16 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Ramada plaza hotel in Wuhan is one of the best places that I ever stayed.  The stuff is friendly and the service is perfect. There’s swimming pool and the gym. The breakfast is delicious
Response from Property: [Convenient transportation in Hankou Center] [Constant indoor swimming pool] [Sky revolving cafeteria] [Late check-out] [Free parking] [Business trip preferred] Dear customer, hello! Thank you very much for your stay and giving us feedback. It is a great honor to make you satisfied with your stay. At the same time, I also sincerely thank you for your recognition of all aspects of our hotel. The revolving restaurant on the 28th floor has always been a major feature of our hotel. The ingredients are matched with the beautiful street view to bring you the most comfortable dining experience. We sincerely look forward to seeing you again! I wish you good health and all the best!
SG10
Deluxe Double Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Atmosphere is so special that it really felt like home to me. Highly recommendable hotel.
Response from Property: 【延時退房】【免費停車】【出差首選】【飛利浦空氣凈化器】【科勒智能衞洗麗】【膠囊咖啡機】尊敬的顧客,您好!衷心感謝您選擇入住武漢天祿華美達廣場酒店,同時非常感謝您對酒店的讚許。酒店二十餘年來一直致力於為每一位顧客提供一絲不苟、細緻入微、獨具特色、家庭式個性化服務,衹為給您帶來最“家”體驗。在這裏,您可以卸下疲憊,享受生活。我們很高興在您入住期間能帶給您愉快的入住體驗,真誠期待您的再次光臨!
LorenzoWUH
Deluxe Room (2 beds)
Stayed in Feb 2023
Business travelers
20 review
4.2/5
Very Good
Posted on Mar 16, 2023
Perder location in Hankou, not far from subway station, very close to big shopping malls with plenty of food experiences. Just few subway stations from Hankou train station. 35 minutes by taxi from airport. Rotating restaurant on top for a special view of the city.
Response from Property: Thank you for your favorable comments. With your affirmation, all our efforts are worth it. If we can choose Tianlu Ramada Plaza Hotel again next time, it would be really excellent! Looking forward to your coming again!
Hanif Razali
Business Suite
Stayed in Sep 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Very nice experience stay in this hotel
Response from Property: 【恆温室內泳池】【空中旋轉自助餐廳】【延時退房】【飛利浦空氣凈化器】【科勒智能衞洗麗】【膠囊咖啡機】尊敬的顧客,您好!非常感謝您的下榻並給予我們反饋,非常感謝您對於我們酒店設施、舒適度以及員工的認可,您的滿意是對我們莫大的支持。我們的會所樓層房間均配有飛利浦空氣凈化器和科勒智能衞洗麗來提升您的入住體驗,衹為讓您享受最“家”禮遇。衷心期待您的下次光臨!