Super 8 Hotel (Jing'an Road, Wuhan Wuchang Railway Station East Square) Reviews
Super 8 Hotel (Jing'an Road, Wuhan Wuchang Railway Station East Square)
No.6 Jing'an Road, Wuhan, ChinaView Hotel Details
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Super 8 Hotel (Jing'an Road, Wuhan Wuchang Railway Station East Square) Guest Reviews
3.8/5
193 review
Verified reviewsLocation3.9
Amenities3.7
Service3.8
Cleanliness3.8
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All Reviews(193)
Positive reviews(155)
Reviews with photos/video(33)
Large rooms(11)
Classy environment(8)
Average sound insulation(8)
Easy to get around(8)
Convenient parking(8)
Many dining options(6)
Friendly front desk staff(6)
Close to train station(5)
Negative reviews(38)
Anonymous User
Discount Double Room
Stayed in Oct 2023
Friends
4 review
Great
Posted on Nov 5, 2023
Nicely located and value for money. Staff is supportive and easy to approach. I enjoyed my visit in this hotel.
Victor
Guestroom - Triple Occupancy
Stayed in Oct 2023
Friends
30 review
Posted on Nov 22, 2023
it's something that is only good for a 7 hours sleep. not much to praise. an old building but cheap price makes it OK
Guest User
Business Room (2 beds)
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 27, 2024
Facilities: Very good
Hygiene: Clean and tidy.
Environment: The room is clean and hygienic.
Service: The front desk and room service are very good and worth recommending
Original TextTranslated by Google
Anonymous User
Discount Double Room
Stayed in Apr 2024
Business travelers
44 review
Posted on Apr 6, 2024
The room is a mess, the wall is peeling, and the bathroom is very dirty. If you don't check in at 2 a.m., I don't want to change hotels again. I won't stay here no matter how high or low. Super bad.
Facilities: old and dilapidated
Hygiene: very poor
Environment: very poor, there is still smoke in the room
Service: poor front desk service, and a deposit of 100 yuan is required
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Super 8 Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to come again!
Guest User
Business Room (2 beds)
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 21, 2024
The service is very good, the room is very clean, cost-effective, recommended
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your comments on the hotel! The hotel adheres to the clean and friendly service concept to provide services to every customer. Thank you for your recognition of the hotel. Your satisfaction is our pursuit! Looking forward to your next visit~
おてつさん
Discount Double Room
Stayed in Feb 2024
Solo travelers
4 review
Very Good
Posted on Feb 29, 2024
[Good points]
- Card key type rooms
- KFC and cafes on the first floor
- Tourist attractions such as the Hubei Military Memorial and the Yangtze River Bridge are very close
[Things to be aware of]
- You need to pay 100 RMB as a deposit when you check in
- This will be returned when you check out
- Noises can be heard late at night
- Just put on noise cancelling earphones and sleep to resolve this
- Shampoo and body soap are installed with no remaining amount
- The hair dryer in the shower room is broken
- There is another hair dryer on the desk in the room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Super 8 Hotel and for your valuable comments and suggestions. We will convey your comments to the relevant departments of the hotel and look forward to providing you with a more pleasant stay experience next time. Thank you again for your patronage and suggestions!
Guest User
Business Double Room
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 6, 2024
The train eliminates the need for accommodation, so the overall cost-effectiveness starts to improve.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your comments on the hotel! The hotel adheres to the clean and friendly service concept to provide services to every customer. Thank you for your recognition of the hotel. Your satisfaction is our pursuit! Looking forward to your next visit~
Guest User
Business Double Room
Stayed in Feb 2024
Business travelers
8 review
Very Good
Posted on Feb 6, 2024
It's very quiet at night next to the community, and the house is relatively clean.
Original TextTranslated by Google
Guest User
Light Abode Double Bed Room
Stayed in Oct 2023
Other
70 review
Outstanding
Posted on Oct 31, 2023
Facilities: All you need
Hygiene: very good
Environment: The transportation is convenient and not noisy. There are restaurants nearby.
Service: The lady at the front desk is very welcoming and promotes the store in an orderly manner, making you forget your worries and stay at ease. The room management is hygienic and comfortable.
Original TextTranslated by Google
6/12
Response from Property: Dear guests: Thank you for your comments on the hotel! The hotel adheres to the clean and friendly service concept to provide services to every customer. Thank you for your recognition of the hotel. Your satisfaction is our pursuit! Looking forward to your next visit~
Guest User
Discount Double Room
Stayed in Mar 2024
Friends
10 review
Posted on Apr 7, 2024
The room was very old. The toilet floor drain was clogged. There were no toiletries. I asked the front desk for a toothbrush for two hours but it was not delivered. I had to get it myself. The towels were dirty. The bathroom was dripping. Overall, it was a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to make continuous corrections and progress. From your comments, we regret that you have a bad experience during your stay. Regarding the toilet installation problem, we will actively repair it, strengthen supervision on hygiene, and supervise the efficiency of front desk communication. Thank you very much for your valuable comments and hope to gain your understanding and tolerance. We have made timely investigations and rectifications, and sincerely welcome your stay and supervision again.
Guest User
Discount Double Room
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 29, 2024
The room is a mess. The sofa is covered with unknown bodily fluids from unknown people. The bathroom floor is also very dirty. The soundproofing is not good. I made a video call in the room to complain about the room. The doorman heard it and knocked on my door. It was also very noisy outside at night. I couldn't sleep well. Don't book it. It doesn't feel worth more than 100 yuan.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, we are very sorry for the trouble caused to your stay. We deeply apologize for the inconvenience. The hotel has always been adhering to the clean and friendly service concept to serve every customer. If you encounter any problems, you can contact the hotel front desk at any time to report the situation. The hotel will also arrange a specialist to properly handle it for you as soon as possible. We look forward to your next stay so as to provide you with better services.
Javier
Business Room (2 beds)
Stayed in Mar 2024
Business travelers
7 review
Posted on May 13, 2024
Riding hall or something similar, black walls and a slaughterhouse curtain that has never been cleaned to access the hotel
Original TextTranslated by Google
Anonymous User
Business Room (2 beds)
Stayed in Aug 2023
Couples
17 review
Posted on Nov 29, 2023
The price is not expensive in the city, the sanitation of the accommodation is much better than other hotels of the same price, the service attitude is standard, and it is worth recommending. The overall service of the hotel is very good! I am a very picky person and I feel that it is very good! The front desk service is enthusiastic, and drinking water is placed in the room.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your stay and recognition. Welcome to choose us next time so that we can provide you with better service! We will try our best to get your 5-point satisfactory evaluation next time. Thank you!
Guest User
Comfy Family Room
Stayed in Jul 2023
Family
5 review
Outstanding
Posted on Aug 2, 2023
The room is big and has a balcony, which is very convenient for traveling. It is very convenient to dry clothes. I will choose this hotel next time if necessary
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your comments on the hotel! The hotel adheres to the clean and friendly service concept to provide services to every customer. Thank you for your recognition of the hotel. Your satisfaction is our pursuit! Looking forward to your next visit~
Guest User
Memory Foam Business Twin Room
Stayed in Jun 2023
Business travelers
1 review
Outstanding
Posted on Jun 27, 2023
The room is very big, with a 100-inch projection and free membership. It’s the first choice when coming to Wuhan.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your comments on the hotel! The hotel adheres to the clean and friendly service concept to provide services to every customer. Thank you for your recognition of the hotel. Your satisfaction is our pursuit! Looking forward to your next visit~