Super 8 Hotel (Jing'an Road, Wuhan Wuchang Railway Station East Square) Reviews
Super 8 Hotel (Jing'an Road, Wuhan Wuchang Railway Station East Square)
No.6 Jing'an Road, Wuchang District, Wuhan, Hubei, 430064, ChinaView Hotel Details
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Super 8 Hotel (Jing'an Road, Wuhan Wuchang Railway Station East Square) Guest Reviews
4.1/5
223 review
Verified reviewsLocation4.1
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(223)
Positive reviews(181)
Reviews with photos/video(36)
Great value for money(14)
Easy to get around(14)
Convenient parking(11)
Large rooms(10)
Average sound insulation(9)
Close to train station(6)
Friendly front desk staff(5)
Convenient for shopping(3)
Negative reviews(42)
Anonymous User
Discount Double Room
Stayed in Sep 2023
Travel with friends
16 review
Great
Posted on Nov 4, 2023
Nicely located and value for money. Staff is supportive and easy to approach. I enjoyed my visit in this hotel.
Victor
Encounter Gaming Triple Room
Stayed in Sep 2023
Travel with friends
32 review
Posted on Nov 22, 2023
it's something that is only good for a 7 hours sleep. not much to praise. an old building but cheap price makes it OK
Guest User
Business Double Room
Stayed in Aug 2024
Couples
4 review
Outstanding
Posted on Sep 22, 2024
Very good, reasonable room type, clean and tidy, and very fresh sunlight and ventilation, very good resident experience! !
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Guest User
Light Abode Double Bed Room
Stayed in Jul 2024
Business travelers
9 review
Outstanding
Posted on Aug 14, 2024
Facilities: Very complete and convenient, with air conditioning and water heaters
Hygiene: Clean and hygienic. The auntie is also very enthusiastic and all the questions we have are well answered
Service: We are very enthusiastic to inform you of unfamiliar places
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Guest User
Discount Double Room
Stayed in May 2024
Solo travelers
6 review
Posted on Jul 1, 2024
I traveled alone and was greedy for cheap things. I spent more than 130 yuan to book such a bad hotel. The hotel was very old and dirty, not hygienic at all. The quilts were very yellow, and there was a foul smell at the door. It was not as good as other hotels of the same price. I might as well spend more money to book Hanting or Lufeng Hotel. It was raining that day. I went to the front desk to borrow an umbrella, but they brought a broken and unsightly umbrella (the umbrella next to it was good). I was too embarrassed to ask and had to buy an umbrella myself.
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Ouyangjian123
Encounter Gaming Triple Room
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Sep 7, 2024
The hospitality is warm and makes you feel at home.
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6/7
Guest User
Business Room (2 Beds)
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on May 27, 2024
Facilities: Very good
Hygiene: Clean and tidy.
Environment: The room is clean and hygienic.
Service: The front desk and room service are very good and worth recommending
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Anonymous User
Discount Double Room
Stayed in Mar 2024
Business travelers
2 review
Posted on Apr 6, 2024
The room is a mess, the wall is peeling, and the bathroom is very dirty. If you don't check in at 2 a.m., I don't want to change hotels again. I won't stay here no matter how high or low. Super bad.
Facilities: old and dilapidated
Hygiene: very poor
Environment: very poor, there is still smoke in the room
Service: poor front desk service, and a deposit of 100 yuan is required
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Super 8 Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to come again!
Guest User
Business Room (2 Beds)
Stayed in Mar 2024
Business travelers
2 review
Outstanding
Posted on Apr 21, 2024
The service is very good, the room is very clean, cost-effective, recommended
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your comments on the hotel! The hotel adheres to the clean and friendly service concept to provide services to every customer. Thank you for your recognition of the hotel. Your satisfaction is our pursuit! Looking forward to your next visit~
おてつさん
Discount Double Room
Stayed in Jan 2024
Solo travelers
5 review
Very Good
Posted on Feb 29, 2024
[Good points]
- Card key type rooms
- KFC and cafes on the first floor
- Tourist attractions such as the Hubei Military Memorial and the Yangtze River Bridge are very close
[Things to be aware of]
- You need to pay 100 RMB as a deposit when you check in
- This will be returned when you check out
- Noises can be heard late at night
- Just put on noise cancelling earphones and sleep to resolve this
- Shampoo and body soap are installed with no remaining amount
- The hair dryer in the shower room is broken
- There is another hair dryer on the desk in the room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Super 8 Hotel and for your valuable comments and suggestions. We will convey your comments to the relevant departments of the hotel and look forward to providing you with a more pleasant stay experience next time. Thank you again for your patronage and suggestions!
Guest User
Business Double Room
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Feb 6, 2024
The train eliminates the need for accommodation, so the overall cost-effectiveness starts to improve.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your comments on the hotel! The hotel adheres to the clean and friendly service concept to provide services to every customer. Thank you for your recognition of the hotel. Your satisfaction is our pursuit! Looking forward to your next visit~
Guest User
Business Room (2 Beds)
Stayed in Jun 2024
Family
6 review
Outstanding
Posted on Jul 27, 2024
It was a very satisfying experience. There is a small balcony, which is very convenient for hanging clothes. It is very quiet and clean. There is also a snack bar downstairs, which is very convenient. My children and I like it very much!
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Guest User
Discount Double Room
Stayed in Jun 2024
Family
3 review
Amazing
Posted on Jul 22, 2024
Everything is good, the parking lot is large, the service attitude is good, the only drawback is that there is no wifi, the TV is not tuned, there are only a few channels to watch, and the children can't watch cartoons, but it is enough, the parking lot is large and the interior is spacious, it would be better if more tissues could be given next time, the attitude is very good
Original TextTranslated by Google
Response from Property: 尊敬的賓客：感謝您對酒店的點評！酒店秉承乾淨&友好的服務理念為每一位顧客提供服務，感謝您對酒店的認可，您的滿意就是我們的追求！期待您的下次光臨~
Guest User
Light Abode Double Bed Room
Stayed in Sep 2023
Other
70 review
Outstanding
Posted on Oct 31, 2023
Facilities: All you need
Hygiene: very good
Environment: The transportation is convenient and not noisy. There are restaurants nearby.
Service: The lady at the front desk is very welcoming and promotes the store in an orderly manner, making you forget your worries and stay at ease. The room management is hygienic and comfortable.
Original TextTranslated by Google
6/12
Response from Property: Dear guests: Thank you for your comments on the hotel! The hotel adheres to the clean and friendly service concept to provide services to every customer. Thank you for your recognition of the hotel. Your satisfaction is our pursuit! Looking forward to your next visit~
Guest User
Discount Double Room
Stayed in Feb 2024
Travel with friends
10 review
Posted on Apr 7, 2024
The room was very old. The toilet floor drain was clogged. There were no toiletries. I asked the front desk for a toothbrush for two hours but it was not delivered. I had to get it myself. The towels were dirty. The bathroom was dripping. Overall, it was a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to make continuous corrections and progress. From your comments, we regret that you have a bad experience during your stay. Regarding the toilet installation problem, we will actively repair it, strengthen supervision on hygiene, and supervise the efficiency of front desk communication. Thank you very much for your valuable comments and hope to gain your understanding and tolerance. We have made timely investigations and rectifications, and sincerely welcome your stay and supervision again.