IntercityHotel Wuhan Optics Valley Square Guanshan Avenue

I was speechless! I spent 470 yuan, almost 500 yuan, on a hotel, but it was so hot that I couldn't sleep at night! This experience was simply devastating! The hotel explained the reason for the heat. In order to prevent the temperature difference between day and night from being too large (it was a similar explanation anyway, I don't remember the reason), the air conditioners in the entire hotel were set to fresh air mode. What was the result? There was no coolness at all! I checked in at around 10 pm, and the room was so hot that I couldn't sleep until around 1 am. Then I got up and took a photo. The temperature kept showing 27 degrees. No matter how low I turned it, the temperature of the entire room did not change. At around 12 o'clock, I called the front desk for help. The front desk said they could help me find a fan, and I still held a glimmer of hope. As a result, I waited for 20 minutes, and there was not even a reply! I called again to ask, only to be told that the last fan had been borrowed. (I don't think the front desk is responsible for the air conditioning, but the work was not finished and the customer was not responded to in time. It was the female employee on duty in the early morning of the 23rd) When I checked in, I heard the front desk explain to other guests that the air conditioning was set to fresh air mode. I didn't pay much attention at the time. As a result, the whole hotel was like this, which means that I was not the only one who was hot! Doesn't the hotel know that guests need a comfortable sleeping environment? Besides, the temperature should be adjusted by the customer himself! There was no wind in the room, forcing me to open the window for ventilation, but the window was noisy and I couldn't sleep well all night! Then I checked out at 6 o'clock in the morning I came to Wuhan for tourism. I originally chose this hotel because of the new decoration and geographical location. I thought I could live more comfortably. I didn't expect the experience after checking in to be so bad! The whole trip was full of regrets and anger because of this bad accommodation experience! One-star bad review! Totally not recommended! I hope the hotel can pay attention to the feedback of guests and stop letting other guests suffer this kind of pain! I don't accept any apology for any reason. I'm really angry!