Hampton by Hilton Wuhan International Plaza Guest Reviews
4.8/5
Excellent
2831 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2831)
Positive reviews(2791)
Reviews with photos/video(935)
Friendly front desk staff(891)
Delicious breakfast(579)
Easy to get around(539)
Many amenities(273)
Close to metro(196)
Convenient for shopping(104)
Perfect for business trips(98)
Tasty restaurant(47)
Negative reviews(40)
Guest User
Cozy Double Room
Stayed in Nov 2024
Business travelers
2 review
4.5/5
Great
Posted on Dec 11, 2024
the taste of the beadfast is very good and the staff gives me the free gift when i check in. good service
Response from Property: ♥Robot service♥Italian fragrant hanging ear coffee♥Walking through the mist of Pinghu and across the mountains and rivers of time, it is a great honor for you to stay and prefer Hampton by Hilton Wuhan International Plaza. The hotel is located in a prosperous area and has the excitement of the city. And convenient, the hotel's buffet breakfast is rich in variety and delicious, and there is a breakfast package for you to take away ~ Thank you for your visit! ——Happy Huan Xiaopeng
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Man Wai Mandy
Cozy Room (2 beds)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Me and my mom have a wonderful trip in Wuhan, our stay in Hampton Wuhan is excellent, we have a brilliant stay. Staff are nice. The location is convenience. Breakfast is great. Laundry room free to use. I used their gym every day. Highly recommended.
Response from Property: 賞花歸去馬如飛,去馬如飛酒力微,酒力微醒時已暮,醒時已暮賞花歸。歡小朋致力於給每位到來的客人舒適安逸的感受,讓快樂從此簡單。——好客的歡小朋
Ong
Cozy Room (2 beds)
Stayed in Nov 2024
Family
55 review
4.0/5
Very Good
Posted on Nov 30, 2024
Very new hotel and spacious room with comfy bed. Helps very much in my sleep.
Response from Property: 親愛的客人,能給您一次美好的入住小朋很開心呢!但未能得到您的全五星好評,小朋還是有點遺憾呢~小朋期待能與您再次相遇併為您帶來更精彩的體驗,祝您工作順利、萬事如意、天天好心情~~——誠懇的歡小朋
Y. Louis Miao
Cozy Double Room
Stayed in Jan 2025
Business travelers
5 review
4.7/5
Amazing
Posted on Jan 14, 2025
My room was a little small, but the facility was good and clean. Also the elevator was slow and does take a while. Luckily, I was only staying one night.
Response from Property: ♥機器人服務♥意式香濃掛耳咖啡♥親愛的家人您好,感謝您願意分享您的入住體驗,歡小朋很榮幸能跟您共度一個美好的出行,可能小朋做的不夠完美,沒有得到您的完美5星點評,我們會繼續努力的!希望下次相遇您可以見證我們的進步哦!——努力改進的歡小朋
Hock Jin
Cozy Double Room
Stayed in Jan 2025
Solo travelers
4 review
4.2/5
Very Good
Posted on Jan 5, 2025
The hotel is surrounded by lot of Shopping Mall. Therefore, there are lot of choices for meals. Hotel is clean, and the staff also very kind and helpful.
Response from Property: ♥近江漢路 古德寺♥步行3分鐘到地鐵站♥親愛的客人,“天行健,君子以自強不息“小朋一定會在服務的道路上不斷探索,力求為您帶來更多的驚喜與感動;會延續一如既往的好品質和更加完善的服務,期待您的再次下榻!祝您生活愉快,萬事勝意!—努力奔跑的歡小朋
Megan Jia Man
Cozy Room (2 beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Hotel bed is comfy. The aunty, number 24 xiao aunty, cleans the room very thoroughly and is friendly. Good hotel to stay.
Response from Property: 喜歡您來,喜歡您再來!希望温暖陪您一路,很高興認識您。小朋用心服務每一位客人,我們很珍惜您和我們的相遇,感謝您字裡行間對我們滿滿信任。——温暖的歡小朋
Kurtis Martin
Cozy Double Room
Stayed in Nov 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jan 6, 2025
I always choose this hotel for my business trips to Wuhan. Good breakfast.
Response from Property: ♥ 外賣可以送到房間♥ 尊敬的賓客:您好,感謝您再次光臨!巴金説“美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望希爾頓歡朋酒店會是您記憶裏永遠的暖!歡迎常回來!期盼與您的下次相見!祝:安好——記掛着您的歡小朋
Guest User
Cozy Double Room
Stayed in Oct 2024
Travel with friends
4 review
4.5/5
Great
Posted on Oct 16, 2024
Overall experience is good except it is a little bit far to big shopping malls.
Response from Property: 尊敬的客人,非常感謝您對我們酒店的點評。我們非常重視您的反饋,對於您在入住期間遇到的問題,我們深表歉意。 為了改進我們的服務質量,我們已經採取了一系列措施,包括加強員工培訓、提高設施維護水平等。我們將持續關注您提出的問題,儘量不讓問題發生。 我們非常感謝您的反饋,您的意見對我們非常重要。我們會認真傾聽每一位客人的聲音,不斷改進我們的服務質量,讓每一位客人都能感受到我們的誠意和關懷。 再次感謝您的反饋,我們期待着您的再次光臨,讓我們有機會為您提供更好的服務。
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Mansoor
Superior Double Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The room clean and comfortable bed
Response from Property: ♥ 送物機器人♥ ♥ 親子沙發床♥ 世間最美的艷遇,是遇見另一個自己。想起曾經心無旁騖,要做仗劍走天涯的浪客,後來渴望遇到懂自己的人,食之同享,望之同景,歌之所頌,憶之同愛。希望希爾頓歡朋酒店會是您記憶裏永遠的暖!歡迎常回來!期盼與您的下次相見。——友愛的歡小朋
Roger Kook
Cozy Double Room
Stayed in Jul 2024
Solo travelers
5 review
4.5/5
Great
Posted on Aug 22, 2024
Good hotel.
Response from Property: 尊敬的賓客,您好!感謝您選擇了武漢國際廣場希爾頓歡朋酒店。對入住中您的不滿意我們表示最真摯的歉意。如果您對本次入住有體驗不好的地方歡迎您明確指出,我們一定會虛心採納您的建議並努力改善,讓每一位入住的客人到賓至如歸的體驗。本酒店全體員工也期待並歡迎您的下次光臨!
Magic boulevard
Superior Double Room
Stayed in Jan 2025
Other
13 review
5.0/5
Outstanding
Posted on Jan 20, 2025
I chose to stay at the Hampton Hotel on my last night in Wuhan. The decoration style and stay experience were the same as always. Although the underground parking lot is not large, it is very well managed and has its own characteristics.
Facilities: relatively new, taking into account all aspects of the guests staying in the hotel;
Hygiene: very clean;
Environment: The hotel is very close to the residential area, and you can walk to the hotel where residents consume to eat, and you can experience the real life of the people in Wuhan;
Service: The service is very good and responsive
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Response from Property: ♥ 免費上網♥ ♥ 會員延遲退房♥ 最美的邂逅莫過於此,就像經過了漫長的歲月等待,剛好在陽光正好微風漸起之時相遇。感謝您的支持與鼓勵,衹要能給您帶來舒適的環境與入住體驗,小朋就滿足啦!——真誠的歡小朋
Guest User
Cozy Double Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The hotel is located in the central area, convenient for travel, and the subway station and bus station are very close! ! The service attitude of the lady at the front desk is very good, and the smiling service is very heartwarming! ! The room is clean and hygienic, and it deserves five-star praise overall
Original TextTranslated by Google
Response from Property: ♥ 送物機器人♥ ♥ 親子沙發床♥ 世間最美的艷遇,是遇見另一個自己。想起曾經心無旁騖,要做仗劍走天涯的浪客,後來渴望遇到懂自己的人,食之同享,望之同景,歌之所頌,憶之同愛。希望希爾頓歡朋酒店會是您記憶裏永遠的暖!歡迎常回來!期盼與您的下次相見。——友愛的歡小朋
Guest User
Cozy Room (2 beds)
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The service attitude of the lady at the front desk of the hotel is very good. The room is cleaned in a timely and clean manner! ! Parking is also free during the stay, and it is very convenient to travel! ! The laundry room is also very convenient, and the progress of laundry can be seen on the TV in the room, which is very convenient👍
Original TextTranslated by Google
Response from Property: ♥ 智能客控面板♥ ♥ 高端洗浴用品♥ 親愛的客人,感謝您對我們酒店的肯定喲~何為“希爾頓歡朋”:陽春白雪的氣質,美如玉冠的視覺,蕙質蘭心的服務!酒店的可移動辦公桌搭配人體工學椅,為您提供超越期待的舒適辦公環境,更有世界一流品牌衞浴設備與美國護膚領域殿堂級醫學品牌“Peter Thomas Roth”洗浴用品,打造專屬的“希爾頓歡朋沐浴體驗”!歡小朋家的免費健康熱早餐 有現烤麪包、早餐隨行包、歡小朋美食之旅等,樂動健身房、自助洗衣房及免費商務中心,我們的床墊是美國進口雙專利的“舒達”床墊,它是由一根彈簧支撐起來的喲,軟硬適中讓您擁有甜美夢鄉。——快樂的歡小朋
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Guest User
Superior Room (2 beds)
Stayed in Jan 2025
Family
20 review
5.0/5
Outstanding
Posted on Jan 11, 2025
It's only a ten-minute drive from the pedestrian street. There are many business districts nearby, so shopping is convenient. The room is quite large, with floor-to-ceiling windows. The service staff is friendly, and the room floor is quiet. Overall, it is recommended to stay.
Original TextTranslated by Google
Response from Property: ♥ Serta 雙專利床墊♥機器人服務♥在路上不應是腳步匆忙地趕路,而應是細膩用心體驗,給每一位來到酒店的客人最真摯最温暖和用心的服務是我們每天工作的使命~~酒店是一家極其重視客人入住體驗的酒店,一切從顧客的感受度出發,人性化貼心的設施設備,超標配的選材,服務全面的對客流程,我們本着為服務好每一位顧客的原則,讓來酒店的每一位客人都能有到家的感受而努力,歡迎您隨時關注我們,希望下次來能給您帶來新的體驗,期盼與您的下次相見!——充滿期待的歡小朋
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Guest User
Cozy Double Room
Stayed in Jan 2025
Business travelers
4 review
4.6/5
Great
Posted on Jan 9, 2025
The room was clean and tidy. There were some problems that were solved quickly after communicating with the front desk guy. The location is also very good. It is convenient for travel. There are many shopping districts nearby. The curtains block light. The room is also very quiet at night. It is very friendly to people who sleep lightly. The service is great👍🏻 In addition to the front desk, there are also staff who deliver water. They are very considerate and also deliver paper. There is a little smell in the bathroom. The exhaust fan must be turned on.
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Original TextTranslated by Google
Response from Property: ♥ 每個房間都有小冰箱♥ ♥ 24小時自助洗衣房♥ 親愛的客人,您好!非常感謝您選擇了武漢國際廣場希爾頓歡朋酒店!很抱歉在您入住期間未能給您帶來美好的入住體驗。入住後有任何需求和問題可及時撥打前台電話“0”,我們一定會盡力問您解決,滿足您的需求~小朋再次向您誠懇道歉,期待您的下次入住給您帶來不一樣的體驗。——愧疚的歡小朋