Today is the third day after my stay. I checked out and left in a hurry. When I was loading the car at the hotel entrance, I accidentally left a piece of luggage behind. I didn’t find it until the afternoon. I called the customer service butlers Xiao Meng and Xiao Jin on WeChat and got an immediate response. Not only did they find the luggage in the hotel parking lot, they also took the initiative to help me send it home by SF Express. I was very impressed by the excellent service of the hotel customer service. It is worthy of being a high-end chain hotel. Not only does it have a good location and excellent facilities, but it also has thoughtful customer service. I really like it. If I come to Wuhan again, I will definitely come back to stay.
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