Ji Hotel (Wuhan Donghu Happy Valley Branch)

1. Prices fluctuate at will: 2. There is no service awareness at the front desk, and platinum members do not get free fruits: 3. The room is not soundproofed and I was woken up in the middle of the night: 4. The room is not clean and there are hairs on the bed:

In the past, what attracted me to All Seasons was the books in the lobby, the large projection screen and the celadon tea set. This time, it was quite pleasant to chat with friends in the spacious and bright lobby and drink "free of course" American drinks. I also had the opportunity to experience self-service laundry. While the clothes were being washed, I was writing a report. Very well coordinated. When you go out of the hotel, turn left and turn left to the barbecue street. Turn right to the old village chief, who is rich and frugal. This time, I had a great time eating on the side of the stove alone. For me who travels a lot, everything is just right.

Speechless. I told the front desk on the evening of my departure on Friday that my luggage would be sent for me by express delivery. They said it was too late and they could only send it to me by express delivery the next day. I will definitely receive it on Sunday! Make the call first! WeChat communication has been added! If I place a normal order, I will definitely receive it on the 19th! My phone call clearly stated that SF Express is urgent and I will receive it on Sunday! Tell me the next express! As a result, I saw on Saturday that I would receive it as early as Monday! I'm really speechless! They didn't mail my items at all according to my instructions! The hygienic hotel is also very average. There are fingerprints on the glass and fingerprints on the toilet lid. I am really speechless when I encounter this kind of hotel on a business trip! This is the first time that I have caused trouble to a customer!

Hi all season for my first negative review! 1. I left the hotel at 7 o'clock in the morning and told the front desk to arrange for someone to clean the room as soon as possible. However, when I returned to the hotel in the afternoon, the aunt was still cleaning and said that she had not been notified. 2. I am a repeat customer and have continued to stay. On the last day, I couldn’t go back to the hotel to check out at 12 noon because I had to have a prenatal check-up. I wanted to discuss with the hotel whether I could check out at 13 o’clock. The front desk told me that it was not possible. I asked if there was a manager or leader who I wanted to negotiate with. , told me directly no, saying that if you check out late, you must get an hourly room! I didn't want to argue with the front desk during my pregnancy, but another guest also argued with the front desk for the same reason. The woman at the front desk didn't apologize to us, and she didn't have any sense of trying to resolve the conflict. She just acted like you like it. posture. Having stayed in so many hotels, this attitude is really outrageous. The front desk staff didn't have name tags, and they didn't even have a smile during the whole service. If you want to complain, you can only join them. This price is almost a five-star hotel in Wuhan. When I came back to stay here, I felt that the previous service and hardware were acceptable. This time it really opened my eyes.

The hotel is very new, probably just opened. Mainly because it is very close to my relatives' home. It snowed heavily when I first arrived in Wuhan. The temperature of the hotel room was quite high. It was okay for a few nights.