Anonymous User
April 9, 2024
I want to praise the front desk service of Manju Hotel! During this stay, I deeply felt their professionalism and enthusiasm.
As soon as I stepped into the hotel, the front desk staff greeted me with a smile, and that warm smile instantly made me feel at home. When checking in, they were efficient and meticulous, patiently answering every question I had, and also intimately introduced the hotel's facilities and surrounding attractions to me.
When I made some special requests, the front desk staff tried their best to meet me. Not only did they arrange a room with a better orientation for me, but they also specially prepared fruits. These details surprised me.
Just after I left the hotel, I found that my child's watch fell outside the hotel. After I contacted the front desk, I located the watch for them. The front desk staff went in and out to find it for me several times. In the end, they were about to give up, and finally found it under a car and mailed it back to us. Their attentiveness and responsibility touched me very much.
The front desk service of Manju Hotel made me feel the warmth of home in a strange city. They provided meticulous care to every guest with sincerity and enthusiasm. I will recommend this hotel to my friends without hesitation, and look forward to coming again next time!
Original TextTranslation provided by Google