Manju Hotel (Xudong Sales Pinmao Hubei University Shop)

I really like the decoration of this lobby. The guys and girls at the front desk are very enthusiastic. They poured me a glass of water as soon as I entered the door when it was hot. I wanted to be quiet. The room I recommended was also very good. The room was clean and hygienic. I stayed for several days and had a good experience. I will stay here again next time I come to Wuhan

First of all, I want to praise the service. When I entered the lobby, the handsome men and beautiful women at the front desk greeted me enthusiastically and handed me tea. I had a lot of luggage, and they helped me deliver the luggage to the room. It was great. Then there was hygiene. There was no dust in the room. The bedding and toiletries were also very clean. The room was very large, bright and not noisy. The price was very cost-effective! The transportation was also very convenient. The room aunt was also very good! The overall experience was great! Highly recommended!

The hair dryer in the room was broken. It made strange noises when used. I asked the front desk to send a new hair dryer. As a result, the new hair dryer's cold wind setting did not work. The hot wind setting produced sparks and the wind was fluctuating. I ordered a takeaway cake and asked them to put it in the hotel refrigerator. When I went to get it, I felt that the front desk was quite impatient. She said that the cake was Jimu's. The first time she took someone else's Holiland, the second time she got it right but missed the tableware. She kept saying that it was out of stock, it was not yours, etc., and her face was not good. But we kept saying thank you. It was obviously the service staff whose attitude was worse than that of consumers. When we were leaving and checking out, it was clear that our car was about to arrive, but the front desk insisted to give a good review or they would deduct money. If the attitude was better or they said thank you, I would not be unwilling to give a good review, not to mention that it was not my responsibility to deduct money... The service attitude was very poor from check-in to check-out.

I have to give a good review for Manju Hotel! The moment I stepped into the hotel, the front desk staff greeted me with a warm smile, making me feel like I was in a warm home. After entering the room, I was even more impressed. The hygiene of the room was perfect. Every corner was very clean, and the sheets and bedding were very comfortable, allowing me to sleep peacefully. The environment of the hotel is simply wonderful, and the elegant atmosphere and pleasant layout complement each other. In addition, all kinds of facilities are very well equipped, including charging cables, smart guest control, and smart toilets, which all meet my various needs. Living here is undoubtedly an ultimate enjoyment, and I strongly recommend Amway to everyone

I want to praise the front desk service of Manju Hotel! During this stay, I deeply felt their professionalism and enthusiasm. As soon as I stepped into the hotel, the front desk staff greeted me with a smile, and that warm smile instantly made me feel at home. When checking in, they were efficient and meticulous, patiently answering every question I had, and also intimately introduced the hotel's facilities and surrounding attractions to me. When I made some special requests, the front desk staff tried their best to meet me. Not only did they arrange a room with a better orientation for me, but they also specially prepared fruits. These details surprised me. Just after I left the hotel, I found that my child's watch fell outside the hotel. After I contacted the front desk, I located the watch for them. The front desk staff went in and out to find it for me several times. In the end, they were about to give up, and finally found it under a car and mailed it back to us. Their attentiveness and responsibility touched me very much. The front desk service of Manju Hotel made me feel the warmth of home in a strange city. They provided meticulous care to every guest with sincerity and enthusiasm. I will recommend this hotel to my friends without hesitation, and look forward to coming again next time!