Grand Mercure Hotels in Wuhan

Of the many hotel experiences, the front office service is undoubtedly the most impressive. As soon as you walk into the hotel lobby, the spacious and bright space and warm atmosphere come to your face. The front desk staff are like ambassadors of the hotel, they are neatly dressed, full of spirit, and have a sincere smile on their faces. The check-in was amazingly fast, the staff was skilled and told me clearly every step without the slightest drag. Moreover, they will also take the initiative to ask my needs, whether they want a quieter room or a room with a better view, and the meticulous care makes my heart warm. In the process of waiting, the concierge in the front hall took the initiative to ask if I needed help with my luggage, and also intimately handed over a cup of aromatic welcome tea, which seemed to dissipate a lot of the fatigue of the journey. When I was interested in the surrounding tourist attractions and food, the front desk staff was even more avatar of the tourist, took out the map and marked me in detail the places worth visiting, and gave a lot of practical suggestions, such as which store's specialties are the most authentic, Which attractions are best time to visit, etc. When checking out, it was equally efficient and convenient. The staff quickly checked the room situation. After completing the procedures, they also kindly asked about my stay experience. Welcome me to come again next time. The entire front office service is full of enthusiasm, professionalism and caring from beginning to end, making me feel at home. If I have the opportunity to come to this city again, I will definitely not hesitate to choose this hotel again, because the excellent front office service here has become the biggest motivation for my visit again.