Wuhan

Hotels Near Dongchengyuan Passenger Transport Terminal in Wuhan

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Best Hotels near Dongchengyuan Passenger Transport Terminal

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TULIP LODJ Apartment Hotel (Wuhan Fanhai CBD Hankou Railway Station Branch)
TULIP LODJ Apartment Hotel (Wuhan Fanhai CBD Hankou Railway Station Branch)TULIP LODJ Apartment Hotel (Wuhan Fanhai CBD Hankou Railway Station Branch)
Hankou Railway Station/Fanhai CBD/Garden Expo Park |
The hotel is new, clean and hygienic. We booked a suite. The room is very large. Xiaodu smart service is available as soon as you enter. The hotel is close to the commercial street and Wanda Plaza, so it is very convenient for shopping and dining. It is a little far from the subway entrance and requires a while to walk.

GGuest User 2024.08.12
The hotel is new, clean and hygienic. We booked a suite. The room is very large. Xiaodu smart service is available as soon as you enter. The hotel is close to the commercial street and Wanda Plaza, so it is very convenient for shopping and dining. It is a little far from the subway entrance and requires a while to walk.
Outstanding
448 review
4.7/5
Price from
€35
per night
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Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)
Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)
Yellow Crane Tower/Wuchang Railway Station |
Renovated in 2021, the Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin) is a great choice for accommodation in Wuhan. Boasting a convenient location, the hotel is just 5km from Wuchang Railway Station and 34km from Wuhan Tianhe International Airport. In addition, Simenkou & Yellow Crane Tower Metro Station is just a short walk away. Seeing Wuhan's sights from this hotel is easy with Hubu Lane, Tan Hualin and CPC Fifth Congress Memorial all close by. When guests have some time on their hands they can make use of the onsite facilities. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.

CCathy 2024.01.03
We have a lovely stay at Kailaixi hotel. Everything is perfect. Perfect location, super friendly and helpful staff, nice breakfast and clean room. We can’t ask more. Thank you to the staff who cleaned our room - she or he did amazing job! Thank you to the canteen ladies( staff 066,007 and a lot of them I can’t remember the number). They are so nice and friendly. Thank you!
Outstanding
8776 review
4.7/5
Price from
€38
per night
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Dorsett Wuhan (walking street)
Dorsett Wuhan (walking street)Dorsett Wuhan (walking street)
Yanjiang Avenue /Jianghan Road |
Dorsett Wuhan is managed by Hong Kong Dorsett Hotel Management Service Limited. The hotel located along the famous pedestrian boulevard Jiang Han Road, the trendy 18-storey hotel with a total of 329 rooms sits atop the well-known Hong Kong & Macau Centre which Comprises mainly of retail shops & offices. Being in the heart of downtown, the hotel is within proximity to the most famous shopping areas, diverse dining and entertainment outlets. With its contemporary décor, stylish fixtures, state-of-the-art meeting & banquet facilities as well as comprehensive recreational facilities, Wuhan Disheng Hotel, succeeds in blending simplicity with elegance & offering a unique stay experience in town.

SSharon 2024.03.24
Great location just in the middle of shopping district and nice bedroom. Definitely will come back to this hotel again. Highly recommended.
Excellent
1943 review
4.5/5
Price from
€31
per night
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Oriental Jianguo Hotel
Oriental Jianguo HotelOriental Jianguo Hotel
Hankou Railway Station/Fanhai CBD/Garden Expo Park |
The hotel is located in the beautiful river city of Wuhan and is a designated hotel by the party and government agencies of Hubei Province. It is an old comprehensive hotel integrating luxury guest rooms, catering, conferences and entertainment. The hotel has a traditional European architectural style, with a 10-story building, complete hotel facilities and first-class services. It is an ideal choice for business trips, tourism and vacations. The hotel also provides a variety of catering services, including Chinese restaurants, Western restaurants, coffee shops, etc., providing a variety of food and drinks to meet the needs of different tastes.[5 minutes walk from Hankou Railway Station]【Wuhan Museum】【Jiangchen Tianjie】【Wanda Plaza】【Wansongyuan Food Street】【Jiqing Street】It is a landmark building in the Hankou Railway Station business district. ——Close to Wuhan Hankou Second Ring Road Development Avenue and only a 10-minute walk from Wuhan Museum. With excellent service and considerate care, the hotel makes every guest feel like home. Here, you will enjoy meticulous care and experience the comfort of home. Welcome to stay at Wuhan Oriental Jianguo Hotel and spend a wonderful time together. Enjoy comfort and convenience.

GGuest User 2023.05.30
Reception and concierge service is excellent especially Mr Han, Mr Ding and Mr Bao. The reception ladies are also very proactive and helpful. Housekeeping staff is also excellent. Happy with the overall service. Train and MRT are nearby. Quite a number of eateries around hotel. Next to hotel, a small supermarket.
Excellent
3681 review
4.5/5
Price from
€33
per night
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Grand Madison Wuhan Hankou on the Bund
Grand Madison Wuhan Hankou on the BundGrand Madison Wuhan Hankou on the Bund
Yanjiang Avenue /Jianghan Road |
Wuhan Jiangtan good century-old Meilun International Hotel, sitting on the first-line river view of Wuhan, is located in the century-old building of Riqing Ocean Company in Hankou, located at the intersection of Rijiang Avenue and Jianghan Road in Hankou, in the most prosperous area of the British concession at that time. It can be said to be the golden focus in the golden area. The building is opposite to the famous Jianghanguan Building, opposite to the Yangtze River to the south and the pedestrian street to the north. In the old concession area, each building is filled with heavy stories, amorous feelings of the Republic of China, and time memories of Wuhan.Meilun International Hotel, a distinguished family, is a brand-new high-end hotel brand carefully built by Huazhu Group. For beauty, the luxurious intelligent rooms of the Oriental Republic of China style are integrated into Chinese traditional elements with modern design techniques. Bring the space into the oriental simple and elegant temperament, the indoor warm wood tone to create a comfortable and warm home atmosphere. The lobby takes a nap by the window, light and elegant tea, looking at the century-old buildings with different shapes, overlooking the modern high-rise buildings on the south bank of the Yangtze River, feeling the past hundred years … .. The ingenious design of the Republic of China recreates the tenderness of the mottled years, and in the dialogue between the concession story and the modern city, the century-old Meilun International Hotel in Wuhan is the prosperity of Hankou.

QQintangtang 2024.02.19
A hotel with an excellent location. When we drove to Wuhan, the hotel was at the intersection of Jianghan Road. There was a pier right outside the door. It was at the intersection of a pedestrian street and next to the Tsutaya Bookstore. It was also convenient for eating. You can park your car about 400 meters away from the hotel. Underground Parking Lot. The rooms in the hotel are very clean, the decoration is beautiful, and the price is cost-effective. Will recommend to friends.
Outstanding
3493 review
4.8/5
Price from
€52
per night
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the Westin Wuhan Wuchang
the Westin Wuhan Wuchangthe Westin Wuhan Wuchang
Yellow Crane Tower/Wuchang Railway Station |
The Westin Wuhan Wuchang is situated nearby the Yangtze River which is the perfect venue to enjoy the wonderful river view. With unique location and wellness experience, it has become a favorite choice for global travelers. It’s easy to reach your destination from hotel: 8 minutes to Chuhe Han Street, Yellow Crane Tower, Yangtze River Bridge and Hubu Lane by car, only 15 minutes to East Lake and Hubei Museum,20 minutes to Wuhan University. 2 minutes’ walk to Jiyuqiao metro station of Line 2 & Line 5and bus station; only 18 minutes to Hankou railway station, 50 minutes to Wuhan Tianhe International Airport ,15 minutes to Wuchang railway station. 35 minutes to Wuhan high-way railway station. Quiet and charming urban seclusion enjoys the scenery of Yangtze River. The heavenly bed makes you sleep well. There are 305 rooms which have 132 river view rooms.It also provides nutritious and delicious breakfast, soft drinks and snacks in happy hours. Hotel has different restaurants, the Seasonal Tastes chooses fresh ingredients to cook and brings different delicacies of different countries; the Zen5es has panoramic private rooms with balconies, which have a panoramic view of the two rivers to enjoy Hubei flavors. Lane 96 offers special alcohol and snacks with the unique river view.

Eenenzhe 2023.01.16
Booked a river view executive room but the executive lounge wasn't in operation. In exchange, evening drinks and snacks were served in the lobby cafe. Rather unimpressive.
Outstanding
5258 review
4.7/5
Price from
€60
per night
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Journey Station Boutique Hotel Apartment (Wuhan Railway Station Happy Valley)
Journey Station Boutique Hotel Apartment (Wuhan Railway Station Happy Valley)Journey Station Boutique Hotel Apartment (Wuhan Railway Station Happy Valley)
Wuhan Railway Station/Qingshan Industrial Zone |
The Journey Station Boutique Hotel Apartment (Wuhan Railway Station Happy Valley) is an ideal spot for travelers wanting to discover the city. The Journey Station Boutique Hotel Apartment (Wuhan Railway Station Happy Valley) offers a pleasant stay in Wuhan for those traveling for business or leisure. With Wuhan Railway Station just 6km away and Wuhan Tianhe International Airport only 36km away, transportation is very convenient. Transportation around the city is also convenient, with Renhe Road Metro Station within walking distance. This hotel is located near many of Wuhan's attractions including Wuhan Happy Valley - Electric Scooter, Wuhan Happy Valley and Yerengu Drifting. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent. This hotel is particularly popular with those traveling on business.

GGuest User 2024.04.15
The room is quite big and the sanitation is very good. The boss's service attitude is also very good. He even came to deliver mosquito coils to me late at night. It was already 11:30. He was always on call and was very attentive to customers who were delayed.
Outstanding
427 review
4.6/5
Price from
€9
per night
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New Century Hotel (Wuhan High-speed Railway Station, Happy Valley)
New Century Hotel (Wuhan High-speed Railway Station, Happy Valley)New Century Hotel (Wuhan High-speed Railway Station, Happy Valley)
Wuhan Railway Station/Qingshan Industrial Zone |
The New Century Hotel (Wuhan High-speed Railway Station, Happy Valley) provides a great place for travelers to relax after a busy day. The New Century Hotel (Wuhan High-speed Railway Station, Happy Valley) is an ideal choice for travelers who want to take in the sights and sounds of Wuhan. The hotel is conveniently located just 7km from Wuhan Railway Station and 36km from Wuhan Tianhe International Airport. Transportation around the city is also convenient, with Heping Park Metro Station within walking distance. There is no shortage of things to see in the area, with the Heping Gongyuan Mofang Amusement Park, Heping Amusement Park and Qingshan Library all nearby. In their spare time, guests can explore the hotel's surroundings. This Wuhan hotel offers parking on site. According to our trusted guests, the facilities at this hotel are first-rate. Perfect for those working on the move, this hotel caters to a large number of business guests.

GGuest User 2024.01.01
The sister at the front desk was very enthusiastic. She gave me hot ginger tea when I entered the door. She helped me put on a protective cover for my ID card. She also upgraded the room for free. The room is very big. I like the independent audio system very much. The quilt is very big and presses against the mattress to prevent it from being kicked. There is quite a lot of breakfast. Aunt Tian in the guest room also thoughtfully gave me a makeup mirror. The staff at this hotel are very nice, very attentive and considerate of customers. I will come back next time I have the opportunity to come to Wuhan. (It would be better if there was a place to dry bath towels in the bathroom)
Outstanding
5681 review
4.8/5
Price from
€46
per night
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Starway Hotel (Wuhan Tianhe Airport T3 Terminal)
Starway Hotel (Wuhan Tianhe Airport T3 Terminal)Starway Hotel (Wuhan Tianhe Airport T3 Terminal)
Tianhe Airport/Panlong City/Outlet |
The Starway Hotel (Wuhan Tianhe Airport T3 Terminal) provides a great place for travelers to relax after a busy day. Visitors to Wuhan will find that the Starway Hotel (Wuhan Tianhe Airport T3 Terminal) is a fantastic accommodation choice. The hotel is conveniently located just 200m from Tianhe Airport Station and 1km from Wuhan Tianhe International Airport. The closest major public transportation, Tianhe International Airport Metro Station, is only 200m away. Famous attractions Pujichansi and Xianghong Art Park are just a short taxi ride away. When guests have some time on their hands they can make use of the onsite facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. Perfect for those working on the move, this hotel caters to a large number of business guests.

Ttravelermom 2024.06.18
We booked the Stairway Hotel at the Wuhan Tianhe Intl Airport because we had to catch a flight the next day and we didn’t want to travel in the morning. I found it exceptionally convenient for us because it’s location on Terminal 3, right where we our boarding gate was located. The room was clean and spacious for a family of 4, including an indoor balcony. The room comes with all essential toiletries and a bottled water. The breakfast had fruit, coffee, bread, pastries, warm food, and local breakfast specialties like hot dry noodles and deep-fried dough sticks. Even if the price is higher than hotels outside the airport, it was definitely worth it because of its convenient location and clean facilities.
Outstanding
1290 review
4.7/5
Price from
€55
per night
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Padun International All Suite Apartment (Wuhan High-speed Railway Station West Square)
Padun International All Suite Apartment (Wuhan High-speed Railway Station West Square)Padun International All Suite Apartment (Wuhan High-speed Railway Station West Square)
Wuhan Railway Station/Qingshan Industrial Zone |
The Padun International All Suite Apartment (Wuhan High-speed Railway Station West Square) is a great choice for guests looking for accommodation in Wuhan, having been recently opened in 2023. The hotel is conveniently located just 1km from Wuhan Railway Station and 40km from Wuhan Tianhe International Airport. The closest major public transportation, East Square Of Wuhan Railway Station Metro Station, is only 800m away. With multiple attractions nearby including Yangchun Lake, Donghu Luoyan Scenic Area and Wuhan Happy Valley - Electric Scooter, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. This Wuhan hotel features parking on site. When it comes to Wuhan hotels, the Padun International All Suite Apartment (Wuhan High-speed Railway Station West Square) is highly regarded for its excellent facilities. For guests traveling on business, this hotel is consistently one of the most popular choices.

GGuest User 2023.12.04
The room is very new and clean, the design is also very good, it is a style that young people should like. The main service is in place. It is also very rich to eat breakfast in the morning. After breakfast, I will take the high-speed rail. It will be there in ten minutes. It will just be eaten. It is very good. It is a good choice for staying.
Outstanding
994 review
4.7/5
Price from
€28
per night
Check Availability
See all Hotels near Dongchengyuan Passenger Transport Terminal

Latest Reviews for Wuhan hotels

Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
TTeobisataThis hotel was a pleasant surprise. The location is very convenient for traveling, they have a free pick up to Wuhan train station. In few minutes by Didi you can easily arrive at the center of Wuchang which is plenty of restaurants and family attractions. The service is very polite and the staff very friendly, they kindly helped me with some small issues. The room is clean and nice and there is a robot delivering goods at the room. The manager before leaving gave us a small gift which was really appreciated during the trip back home. The price is affordable and for sure I will consider this hotel again for my trips to Wuhan. I strongly recommended it.
Hampton by Hilton Wuhan railway Station
Hampton by Hilton Wuhan railway Station
Wuhan Railway Station/Qingshan Industrial Zone, Wuhan
Price per night from: EUR 44
4.8/5
Outstanding
LLove ShrewsburyWow what can i say. This hotel is magnificent. As soon as you pull up to the Silu Tiansi Hotel you could see that it was going to be a good experience. Your luggage is collected outside whilst you check in at the beautiful reception. The staff were wonderful, especially one lady who was always smiling and very very helpful. Unfortunately I didn't get her name. We were given our room key and our luggage was taken to our room by a very polite gentleman. From the reception area to the rooms, this hotel is very clean, contemporary and remarkable. The room was also beautifully decorated and included a free mini bar. The shower is one of the most powerful showers I have ever used. They also have Dyson hairdryers which was a first. So my wife was happy. Our room included breakfast, but unfortunately due to our early flight we couldn't try it. But what we didn't know when booking, between 3 and 5 there was a buffet style snack area with drinks which was also included in the price. It was really nice after our long journey to have this included. The dining area was also very clean and contemporary. There is a restaurant on the hotel grounds which was fantastic. We ordered 5 dishes for 2 people thinking it would be small portions. They were 5 huge plates which were so delicious. We did finish them though after an hour of eating lol. After having a great night's sleep on the immaculately clean sheets we had to catch our flight at 5 am. Also included with this hotel is VIP transfers to the airport in a comfortable Mercedes people carrier. This would normally cost 70 yuan in a taxi. I have stayed in hotels all over the world. In London, Shanghai, Hong Kong, Macau, Spain and many other countries. I have to say this hotel is one of the best I have stayed in for value. It was 399 yuan for everything I have said above, which is amazing. If you need a hotel close to wuhan airport, I highly recommend you try this one. You won't be disappointed. See you again in the future and Thankyou! 😀
Silu Tiansi Hotel
Silu Tiansi Hotel
Tianhe Airport/Panlong City/Outlet, Wuhan
Price per night from: EUR 37
4.8/5
Outstanding
GGuest UserI was upgraded to a lake view room for free on the day I checked in. The room environment is better, clean, the facilities are newer, the service attitude is better, and there are free drinks in the minibar. I will stay here next time.
Mercure Hotel (Wuhan Yangluo Development Zone)
Mercure Hotel (Wuhan Yangluo Development Zone)
Yangluo/Wuhan Bioengineering Institute, Wuhan
Price per night from: EUR 31
4.8/5
Outstanding
VVarsenal76Modena is clean and staff are friendly. Unfortunately it’s not near a subway and is a long ways from the airport. 2 complaints: 1) beds are hard. I’ve stayed at Modena in the past. I don’t remember the beds being quite so stiff. But I would think twice before staying again. Uncomfortable beds are a deal breaker. 2) there are 0 USB plugs in the room. The wall sockets are in serious need of upgrading.
Modena Wuhan Zhuankou Fraser Suites
Modena Wuhan Zhuankou Fraser Suites
Zhuankou Economical Development Zone, Wuhan
Price per night from: EUR 43
4.8/5
Outstanding
SSS668899Lucky’s service at the front desk was very enthusiastic. When I dropped my earrings at the hotel, I contacted Lucky to help find them as soon as possible. If I found them later, they also contacted me and mailed them to me as soon as possible. Thank you very much. The hotel room is also very clean. Highly recommended.
Hampton by Hilton Wuhan Qingnian Road
Hampton by Hilton Wuhan Qingnian Road
Hankou Railway Station/Fanhai CBD/Garden Expo Park, Wuhan
Price per night from: EUR 62
4.7/5
Outstanding
GGuest UserBecause I had to take a flight early the next morning, I checked into the Vienna International Hotel Wuhan Airport Branch on the evening of January 25. As soon as I arrived at the hotel, I was attracted by the newly renovated hotel facilities, high-end atmosphere, and magnificent European decoration style. Immediately I came to the front desk and was greeted with a smile by the staff with ID No. 2 and received me warmly. At the same time, she took into consideration that we were older and specially arranged a comfortable and quiet room for us, so that we had a pleasant and unforgettable last night in Wuhan. And early the next morning, we also tasted the delicious and rich breakfast provided by the hotel, especially the ”hot dry noodles”. I will stay at this high-quality hotel with warm and thoughtful service when I go to Wuhan in the future.
Vienna International Hotel (Wuhan Tianhe Airport Songjiagang Subway Station)
Vienna International Hotel (Wuhan Tianhe Airport Songjiagang Subway Station)
Tianhe Airport/Panlong City/Outlet, Wuhan
Price per night from: EUR 25
4.6/5
Outstanding
LLee CandelarioI recently had the pleasure of staying at the Marco Polo Hotel in Wuhan City, and I must say, it was an absolutely delightful experience from check-in to check-out. This hotel truly exceeded my expectations in every way possible. First and foremost, one aspect that stood out to me was the impeccable cleanliness of the hotel. From the moment I stepped into the lobby, I was greeted with a welcoming atmosphere that boasted cleanliness and tidiness. The attention to detail was remarkable, and it made me feel instantly at ease and comfortable. One of the highlights of my stay was undoubtedly the buffet breakfast. The variety and quality of food available were simply outstanding. Whether you prefer Western or Asian cuisine, there was something to suit every palate. The breakfast spread was extensive, featuring fresh fruits, pastries, hot dishes, made-to-order omelets, and much more. It was an absolute culinary delight to start my day with such a sumptuous and satisfying meal. The hotel's gym facilities were also worth mentioning. As a fitness enthusiast, I greatly appreciated having a well-equipped gym that was accessible at any time. The machines were in excellent condition, and the gym itself was spacious and bright. It was a pleasure to work out while enjoying panoramic views of the city. The hotel staff also provided clean towels and water, ensuring a seamless and enjoyable workout experience. Apart from the gym, another impressive feature was the swimming pool. It was a splendid oasis, offering a refreshing escape from the bustling city. The pool was clean, well-maintained, and provided a relaxing ambience. I thoroughly enjoyed taking a dip and unwinding after a long day of exploring Wuhan. Throughout my stay, the staff at the Marco Polo Hotel exhibited exceptional hospitality and attentiveness. They were friendly, professional, and always ready to cater to any needs or inquiries. From the receptionists to the restaurant staff, everyone did an outstanding job, ensuring that my stay was unforgettable. Overall, the Marco Polo Hotel in Wuhan City provided an exceptional experience that I highly recommend. From the cleanliness to the delectable buffet breakfast, from the well-equipped gym to the tranquil swimming pool, this hotel surely knows how to pamper its guests. I was thoroughly impressed with every aspect of my stay and cannot wait to return in the future.
Marco Polo Wuhan
Marco Polo Wuhan
Yanjiang Avenue /Jianghan Road, Wuhan
Price per night from: EUR 66
4.6/5
Outstanding
MMohamedSomerset Zhuankou Wuhan hotel is a very nice place to stay with family. We stayed 2 nights in 3 bedroom apartment. The apartment is spacious, each room has a TV with 45 channels ( 5 or 6 in English). The furniture is modern and looks very new. there is a very good kitchen with an oven, stove, microwave, dishwasher, water kettle, toaster, huge fridge, and reasonable cooking utensils. There is a washing machine and dryer and stand to dry up your clothes. Technically, this apartment can accommodate 7 people in some ways. Breakfast is nice, it has Chinese cuisine and also items for non-chinese or Asians like boiled eggs, rice, coffee, tea, milk, juices, yogurt, fruits, vegetables, bread, butter, jam, cookies, some hot plates. So breakfast is more than ok. It has a nice swimming pool and a small pool for kids. Suna is also there (opened only on Friday, Saturday, and Sunday from 6 pm). there are kids playing ground, ping pong table, and a world-class gem. The location is not very far from Wanda plaza ( 12 RMB by didi- 3 km away) and also another Eaon mall that is a bit far. There is a grocery shop just beside the hotel where you can get very nice bakery stuff, anything you want fruits, vegs, drinks, meat, chicken and also they do have food court to eat on sot from a menu. This grocery shop has fantastic seafood and huge crab, lobster..etc you name it. The front desk is standard style so you will get answers if you ask questions. Although they are straight forward and locally trained they are kind or lack somerset and ascot hospitality that I got in different locations like Jakarta for example where they are very helpful, warm, hospitable and smile and pleasant all the time. Saying so doesn't mean that your stay will be by all means less enjoyable as you will get all your concerns answered. It is just you need to tell them and they will reply. Housekeeping and kitchen are very warm and nice ladies and they are down to earth, hospitable, and always ready to help just bring your google translate and there are no problems at all.
Vdore Hotel Wuhan
Vdore Hotel Wuhan
Zhuankou Economical Development Zone, Wuhan
Price per night from: EUR 52
4.6/5
Outstanding
YYee KwanBEWARE IF YOU PAY AT THE FRONT DESK AT THE HOTEL. THEY DOUBLE-CHARGED US AND DID NOT REFUND THE OVERCHARGE. We booked through Trip.com and selected to pay at the hotel (our mistake). We used our Alipay QR code to pay at the front desk, but the transaction took a while and seemed to have failed (slow internet connection). We tried again and the second time it was successful. It wasn't until we left Wuhan and checked our credit card statements that we noticed two of the same charges from the Ethos Hotel. Contacting the hotel, the staff was pleasant and helpful but never admitted to seeing a double-charge in their system. The person on the phone said they would investigate and asked us to call back later. After a day, we called back; they said they contacted Trip.com and that a refund was given to us. This refund they were referring to was the Trip.com deposit to hold our rooms. We explained the situation again, but the person helping us kept saying we should contact Trip.com even though we paid the hotel directly. Now back at home, we contacted Trip.com. After chatting with one of their reps, and providing our credit card and Alipay statements as proof of the double charge, they said they would get back to us. The result was an email with the message, ”Duplicate deduction/overcharge-Duplicate deduction/overcharge: Not duplicate deduction/overcharge.” We are not surprised by this result, as Trip.com cannot verify any payments that took place because the actual payment happened at the HOTEL FRONT DESK. So here we are trying to go through our bank to see if they can do something because they CAN see the 2 charges that were 3 minutes apart from the same hotel. We hope this will be resolved and all this was a misunderstanding... time will tell.
Ethos Hotel Wuhan Riverside
Ethos Hotel Wuhan Riverside
Yanjiang Avenue /Jianghan Road, Wuhan
Price per night from: EUR 48
4.3/5
Excellent
GGuest UserThe hotel is in a good location, just a 5-minute walk from Xunlimen subway station, and it is very convenient to various attractions. The lobby is spacious and the rooms are average, the hygiene is OK, the bathroom is relatively small, the door faces the toilet, and it is inconvenient to stand in the bathtub to take a shower, and the water is not very smooth, but the service staff of the room is very good and responsive. Breakfast is located on the top floor, with a wide view, a full range of varieties and good taste. Due to personal reasons, I dyed two square towels and a medium towel of the hotel, and was asked to pay 50 yuan in compensation. I feel that the charge is too expensive. The compensation should be charged reasonably and the interests of consumers should be protected. However, it is indeed better to be careful not to let such things happen.
Wuhan Meilian Holiday Hotel
Wuhan Meilian Holiday Hotel
The Mixc/Zhongshan Park, Wuhan
Price per night from: EUR 28

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