Workers' Sanatorium

We had a wonderful 3 days in the best hotel of this resort! Our room in building A was clean and spacious! The bathroom is large, with excellent plumbing! The breakfasts are very decent in Chinese style! Special thanks to the staff and security service!!! They quickly helped to find and return my mobile phone, which I dropped from my pocket in the back seat of a taxi. I would gladly go back there again!

I was not very satisfied with the last two nights. I felt that their service was a bit poor. I originally wanted to ask them for an extra quilt cover but they didn't have it. Then many things were not available, so I was not very satisfied in the end.

First of all, check in. There is no parking or cars allowed in such a big square at the entrance. If I hadn't asked the waiter to take my luggage, I would have had to drag a bunch of luggage and stuff across. The hotel has no awareness of barrier-free facilities at all, and the various steps and thresholds are very inhumane. There is no elevator or air conditioning on the 4th floor of Building B of the Second Hotel. The hotel room door is not tight and there is a big gap. The third hotel room only had one pillow. I asked for an extra pillow, but the pillow was so dirty and had a lot of marks on it. The attitude of the waiter at the breakfast restaurant of the Fourth Hotel was particularly bad. You need to collect the tableware yourself for breakfast. This was the first time I heard that. Because I didn’t understand why this was necessary, the waiter rolled his eyes and was very aggressive. To sum up, I said it was a hotel and the waiter said they were not, it was a nursing home. I didn’t understand the difference because no matter what you call it, I am a consumer. I spent money and didn’t get the treatment that normal consumers receive. The service staff were arrogant and unreasonable. And there is an inexplicable sense of superiority. Please open your eyes and see. It has been reform and opening up for n years. Don’t look like a state-owned enterprise in the planned economy of the 1970s and 1980s.

The environment is first-class, the service is in place, the breakfast is average, and the room price is on the high side. The price of the mineral hot spring package is a bit high but the effect is good. The bedding is comfortable and the bath water is large and comfortable.

Advantages: The environment is very good and the location is good. The attitude is okay. Disadvantages: The quilts and pillows in the room all have a smell. I don't know if there are too many Russians living there, the body odor is too strong, or they haven't been washed, and they are smelly. Breakfast is relatively simple, better than nothing.

Room Facilities: The bathroom does not separate dry and wet areas. Catering: When dining at 7:30, the buffet breakfast had very few varieties, and the dishes were not kept warm and were all cold. The price-performance ratio of 30 yuan per serving was too low, far inferior to the 18 yuan per serving breakfast at Hanting Hotel.