Wyndham Garden Otsego-Minneapolis

Family staycation was a success- kids had fun at the water park. Love that they allow you to use the facilities into the next afternoon after checkout as we were only there an hour before close the night we stayed. Microwave and fridge in the rooms a plus. We will be back!

The room was spacious because it was a handicap room to accommodate wheelchairs. Window view was nice. The bathroom door in room 207 was very squeaky and loud. Shower valve cover keep falling off and was awkward to use. Didn't care for the shampoo and body wash that was provided. Room was very pricey and breakfast was not included in the room price on weekends. TV had to be reset several times to work.

We were disappointed that the pool wasn’t open at all during our stay but other than that we thought it was a pleasant place.

Don’t stay if you want a hot shower or on the weekends with thousands of kids running up and down the halls on the weekends

They need more tubes or they need to not let children keep their tube after going down the slides, watched many kids have to wait for 30 minutes to get a tub. Witnessed a few moms chewing out the poor life cards over the situation and they didn't do anything about it other than apologize. They're probably not in the situation to make the rules up but something needs to come down from higher up.

Waterpark is in desperate need of renovation. Walls are very thin; lots of noise. Staff were friendly. Food was good.

The hotel room was nice, everything worked, very comfortable. The elevator was difficult to use due to the high traffic. Food was very overpriced in the pool area, although they do offer free pitchers or ice cold water.

To preface this; it was spring break for my 12yo son, its close to home i have stayed here before. Many renovations since i had stayed last, rooms are nice. Waterpark is nice. We had the breakfast buffet; cost $26 for us. Food was decent, service was terrible, i dont blame the workers but they seemed to lack management and direction. Im in hospitality, this frustrates me. Cleanlieness was, ok. The elevators were filthy. People are in and out of them with and without shoes, maybe sweep and mop them daily. Room was nice, but no carpeting which means mopping of some sort is necessary, my floors were sticky from previous occupation. Waterpark, again, fine. I would reccomend a small wall of cubbies for people to use to set their towel who dont need a chair just a location. Finiding a spot is near impossible if your not there at ths right moments. Lifegards were pretty lackluster in patroling, i stay with my kid so its not my concern but may be for others, but also, idk the policy for that so again, grain of salt. Check in was not polite, no information given, but again its busy, spring break for 97 districts she was probabky over it at that time. I wouldnt travel far for this stay, and luckily i dont have to. This is my perspective however, you ask my son and it was great.

I could clearly hear everyone in the next room making it a little difficult to sleep. I could even hear their tv!