Verified traveler
October 30, 2023
The room itself was lovely and clean.
However the code that was given to access the apartment was not working. We therefore had to wait 10 to 15 minutes in the cold to get a new code.
The room was cold, therefore I turned on the radiator by turning the taps at the end. When it got too warm, I tried to turn it off but it would not turn off. I called the helpline but they said they would not be able to help. I had to sleep with no duvet on, window open and luckily there was also a fan available to help me cool down.
There was also a light that we could not find a switch for that stayed on all night, this also disturbed my sleep.