Crewe West

Value for money. Comfy bed. No complaint for a short stay. Lots of restaurants nearby.

Is nice.

Great hotel and great service from Sarah at reception . Breakfast was great and beds were really comfy. Would definitely recommend and would stay here again

We came for easter half term to visit family in the area as well as have a couple of days out. Hotel staff are really lovely, Sarah on reception is an asset to the team. Nothing was too much trouble. Breakfast on the first morning was good, the second morning was much more of a disaster. Hotel needs updating. The reception area looks tired as do the corridors. Our room was ideal for what we needed. The kids enjoyed their sleep which helped us.

Average stay unfortunately. Upon arrival receptionist answered a telephone call in the middle of our check in as we stood and waited until she had finished, no apology given and then we were told if we wanted our room cleaned we had to ask .. when did this become a thing .. since when was this introduced? Not sure I’d be rushing back to visit.

What it says on the tin! Clean and tidy rooms. You know what to expect with a premier inn. Polite helpful staff. Must admit the water pressure has been dramatically lowered, presumably as a cost cutting exercise, which made for slightly elongated showers to try and get soap and shampoo off... the sink is the same, took forever to fill the kettle 😂 Breakfast superb Sunday, less so Monday, went in towards the end of service, no bread, butter, plates, juices other than some weak watery squash, cutlery etc. But a very good staff lady sorted all we needed. Mostly. I realise it's a budget hotel though but it's just a comment. I'm sure earlier it was super. Lots of litter around the grounds is a shame but then it's too wet to cut the grass and probably the gardeners are also the litter pickers! Does look a bit shoddy though. This is small fry. Rooms were spot on. Best beds anywhere for my back.

A colleague and I stayed overnight for an exhibition we were working at. The Premier Inn at Crewe was very good the reception staff and the waiters and Waitresses at the restaurant were excellent. I really felt like they cared about my stay.

Premier Inn was good, staff friendly and efficient. The Beefeater next door was excellent, staff friendly and efficient, with a good range of food. But the car park was full of litter and needed a really good clean up!