Guest User
June 24, 2024
Commit 237 mistakes in your life, but booking this hotel shouldn't be one of them. But still if you booked this then what might go well - let me tell you that first A. Beautiful view outside, pathways have beautiful flowers and it's Ooty this is class. B. Enough light in the room C. The buffet spread wasn't bad but decent and food was average not bad D. Bedsheet pillow were clean E. On the top of resort there's a Krishna temple so I loved this part. Now let me tell you what's wrong about this vis a vis what they charge: We booked this hotel for two nights, two adults and 8500 INR per night were charges 1. Worst internet connection with 800kb speed. Couldn't even open Netflix. Absolutely disgusting carpet in the room with a hole in the floor - see pic 2. No complimentary water bottle, no shoe bag, dental kit, hand towels, shaving kit provided in the room. They provided one hand towel shaving kit and dental kit on request. 3. Shower gel, hand wash, and shampoo all three had the same liquid. I too am shocked. 4. No tissue papers in the restaurant 5. During checkout despite requesting nobody came there to take our luggage. We had to take it to reception ourselves. 6. The staff seemed indifferent to the guests. However, one guy Niranjan Das in the restaurant was absolutely gem. Comparing with the standards this resort is maintaining in most aspects this guy was an exception. The same can go for Manoj on reception also. 7. TV had a local cable tv connection which had mostly regional channels Kannada, Tamil, Malyalam 8. Worst internet connection with 800kb speed. You can't even watch Netflix in here.