Fairfield Inn & Suites Potomac Mills Woodbridge

Mortified and disgusted I always like to start the review with a positive. I didn’t make it the first day and called. The staff was accommodating and checked me in. Thank you. Now let me start with the main issue I had. I left early because I was so disgusted with my room. To begin, the room had a leak that look like it has been there for weeks, black mold was apparent (see the picture) I brought it to front desk attention right away, but it was 11pm and I was so tired from driving all day and attending a graduation. The next morning I noticed the horrific conditions of the room. I stayed in room 107 a handicap room. The windows were so dirty there is a white cloudy film, the toilet seat was damaged and peeling, there was stains on the white comforter, and a nasty brown stain on the bed skirt! The last straw for me was I saw something on the floor behind the chair, I went to get it because it looked like a scarf, I thought my daughter maybe dropped it putting her bag on the chair when I pulled it up it was a pair of dirty underwear!!!! Yuck! I checked out that night! Mortified and disgusted cannot even describe my feelings!!!!

Nice hotel stay Our room was exceptionally clean and comfortable. Cleaning staff did an excellent job! Our son's partner also rented a room...that was clean-ish, but it stank of cigarette smoke that hit you as soon as you opened the door. If it was previously a smoking allowed room, the drapery need to be professionally cleaned to rid the room of that smoke. Breakfast was great...would've loved to have seen the pre-packaged egg-white, spinach and tomato round more than once in our 5 day stay, it was delicious! Cut fruit would be a nice touch, in the future. Pool was nice and in good condition. Staff pleasant.

We were disappointed that the pool was closed for maintenance and this was not posted on their website.

Left some to be desired Although somewhat updated, our bathroom inparticular was seemly messed up by various customers and not fixed, such as shampoo and soap off the wall, shower head that did not change modes and only shot out (as my 10 year old describes it) power washer mode, and a damaged tub with rust stains I'm the bottom. There was no soap tray or any other amenities like lotion on the sink. It was clean enough. The breakfast was fresh and upkept. Staff was nice and responsive.

The property is under construction and should have been identified as such. The pool and fitness area were closed due to construction. The dining was moved and was not indicated upon arrival. The lobby looks shabby. I would not have stayed here if I had known in advance. If under construction it needs to be labeled on ******* and the property site.

Room was very clean and nicely decorated. Also had plenty of plugs for many devices. All the staff I interacted with we're very friendly and courteous and knowledgeable. The breakfast buffet was very good and nice variety. Also well kept up. Great for the price, highly recommend.