The Westin Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Wiyung
The Westin Surabaya
No.1 of Premium Hotels in Surabaya
Pakuwon Mall Jalan, Jl. Raya Lontar No.2, Puncak Indah, Babatan, 60216 Wiyung, Surabaya, East Java, Indonesia
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Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.Show More
We Price Match
4.9/5Outstanding·Excellent Location
Excellent service, excellent food
EsterAll 78 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor swimming poolSpaMassage RoomExecutive LoungeFitness RoomPublic ParkingFreeCar Charging FacilitiesPriority airport pick-up
All Amenities
Surroundings
Airport: Juanda International Airport
(23.2 km)
Train: Surabaya Gubeng Train Station
(11.7 km)
Train: Surabaya Pasar Turi Train Station
(15.2 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
8
Westin Club Two Double Room Non smoking
2 Double bed
38m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Westin Deluxe King Room Non smoking
1 King bed
38m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
9
Westin Club King Room Non smoking
1 King bed
38m² | Floor: 37-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Westin Junior Suite Club lounge access
1 King bed
47m² | Floor: 29-39
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Westin Deluxe Room 2 Double bed
2 Double bed
38m² | Floor: 29-39
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
9
Executive Suite Non smoking
1 King bed
78m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Westin Grand Suite Non smoking
1 King bed
97m² | Floor: 29-39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.9/5
Outstanding
78 reviews
Verified Reviews- Cleanliness4.9
- Amenities4.9
- Location5
- Service4.9
Average for similar properties in Wiyung
Bon2Bond
September 2, 2024
Every thing is perfect, can’t complain, will definitely stay in this property again when visiting Surabaya
Anonymous User
July 16, 2024
One of the upscale hotels connected to the biggest mall in West Surabaya. The Westin lives up to it offer luxury stay to its customers. Highly Recommended!
KADAN
April 9, 2024
The memorable stay at The Westin surabaya hotel
Checked in comforrtably
Heavenly bed asked to sleep more.
Excellent Location
Hotel with Mall &Trade Center.
_TISGonnwtwx****
November 20, 2024
A special shoutout to chef Dayat! His excellent services and professionalism is literally one of the best I have seen over many years of traveling. His passion and delicate taste for food is extraordinary. And most importantly he make us feel very welcomed and special whenever we come back to Westin Surabaya all the way from Singapore. Truly the best service!!! Keep up the excellent job. ☺️
E429783****
April 24, 2024
Excellent service I would recommend pax to choose The Westin for the service and quality. Food and service at club lounge was amazing, the staff are so well trained with politeness and respect. We had a perfect stay.
littleforest
October 30, 2024
Beautiful room and view, great service and excellent breakfast spread! And bonus that it's right next to a shopping mall ◡̈
Clifford
December 27, 2023
A super convenient new hotel in west Surabaya that connects directly to the Pakuwon Mall. It is clean and full of amenities including kids pool, kids play area, bath tub, welcome drink, full spread international breakfast, and fitness centre.
The service is impeccable and the staff are friendly. Even though the hotel seems to be very crowded, the breakfast place is spacious and is able to accommodate everyone without being overly squeezy.
Overall the stay is enjoyable and we will definitely come back.
火锅
December 8, 2023
We stayed here for 2 nights. The best part is the staff. They were all sincere and very friendly. There were some hiccups with noise in the room (we later realised that the hotel rooms’ noise isulation is not strong), but staff tried their best to assist. Thank you to all the wonderful staff! They more than made up for any lapse.
_TTID495994****
October 24, 2023
Staying at The Westin Surabaya was truly a pleasant experience.
The Westin is located in a prime location, connected to one of the largest malls in all of Indonesia.
The rooms are very modern and comfortable, the staff service is very good, the facilities are complete, the breakfast is very delicious (the best in the city of Surabaya).
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Sunbathing Area
Outdoor swimming pool
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Public Parking
Free
Car Charging Facilities
Priority airport pick-up
Additional charge
Bar
Nightclub
Restaurant
Café
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Free
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Bicycle Rentals
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Car Charging Facilities
Valet Parking
Additional charge
Transportation
Priority airport pick-up
Additional charge
Shuttle Bus Service
Additional charge
Bicycle Rentals
Free
Priority airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese
Indonesian
Food & Drink
Café
Bar
Room Service
Public Areas
Shopping Mall
Elevator
No Smoking in Public Areas
Smoking Area
Non-Smoking Floor
Executive Floor
Executive Lounge
Health & Wellness
Golf Course
Off-site
Fitness Room
Massage Room
Sunbathing Area
Foot Bath
Spa
Additional charge
Yoga Session
Public Bath
Activities
Nightclub
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Rooms are disinfected between stays
Facilities for Children
Children's Playground
Free
Kids' Club
Children's Meals Available
Children's Toys
Children's Pool
Accessibility
Accessible Rooms Available
Braille Signage
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Carbon Monoxide Alarm
Thermometers available
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
On the day of check-in, provide their flight information, proof of identification, their check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The guest checking in must be between 18–99 years old.
Paying at the Hotel
Property Description
- Opened: 2020
- Number of Rooms: 242
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.