Four Points by Sheraton Surabaya, Pakuwon Indah
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Wiyung
Four Points by Sheraton Surabaya, Pakuwon Indah
No.1 of 4-star Select Hotels in Surabaya
Pakuwon Mall Jalan, Jl. Raya Lontar No.2, Babatan, Babatan, 60216 Wiyung, Surabaya, East Java, Indonesia
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Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.Show More
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4.7/5Amazing·Excellent Location
Located in a big shopping mall and the breakfast was very good
RookieAll 186 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor swimming poolFitness RoomParkingFreePriority airport pick-up24-Hour Front DeskLuggage StorageFreeBarRestaurant
All Amenities
Surroundings
Airport: Juanda International Airport
(23.0 km)
Train: Surabaya Gubeng Train Station
(11.9 km)
Train: Surabaya Pasar Turi Train Station
(15.1 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
10
Family King Room
1 King bed
50m² | Floor: 10-12,15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Premium Deluxe 2 Twin/Single Beds Room
2 Single bed
30m² | Floor: 1-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Premium Deluxe King Room
1 King bed
30m² | Floor: 1-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
One Bedroom Premium Suite
1 King bed
64m² | Floor: 15-17
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
15
Junior Suite
1 King bed
38m² | Floor: 1-17
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Two Double Room
2 Single bed
24m² | Floor: 1-17
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe King Room
1 King bed
24m² | Floor: 1-17
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
4.7/5
Amazing
186 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.6
- Location4.7
- Service4.7
Average for similar properties in Wiyung
FONG
December 2, 2024
Review for Four Points by Sheraton Surabaya, Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon Indah, is an exceptional choice for both business and leisure travelers seeking a comfortable and upscale stay in Surabaya. Conveniently located adjacent to the Pakuwon Mall, the largest shopping mall in Indonesia, the hotel offers direct access to a variety of dining, shopping, and entertainment options.
The rooms are modern, spacious, and well-designed, featuring comfortable beds, sleek furnishings, and thoughtful amenities such as high-speed Wi-Fi, a smart TV, and a well-equipped workspace. The bathrooms are equally impressive, offering premium toiletries and rain showers.
The hotel’s dining options are noteworthy, with Lime Restaurant serving a delightful variety of local and international dishes. The breakfast buffet, in particular, stands out for its extensive selection and quality.
Guests can also enjoy the hotel’s excellent recreational facilities, including a well-maintained swimming pool and a fitness center. The staff are warm, professional, and attentive, ensuring a seamless experience from check-in to check-out.
Overall, Four Points by Sheraton Surabaya, Pakuwon Indah, offers great value for a four-star property. With its strategic location, top-notch facilities, and exceptional service, it is a fantastic choice for anyone visiting Surabaya.
Rating: 4.5/5
KADAN
July 17, 2024
visit Surabaya,
stay at this nice hotel
Hotel is like a home.
Satisfied service from arrival and check-in to check-out.
Thank you to all employees who have served well. Keep improving the services and providing the perfect one. Appreciate you all
Paradize
August 28, 2024
I really like this hotel. The room is clean, the location is good, convenient, easy to find food. Breakfast is very good. If I have a chance, I will definitely stay again.
Darkforth
July 20, 2024
Location is great. Right on top of a huge shopping mall with full of foods and stores. Staffs are really friendly and helpful when asking for mall directions. Room is always kept clean. And surprised to get 5 pcs of laundry per day. Great experience!
Guest User
June 30, 2024
Very good location with direct connection with pakuwon mall. Hospitality at its best, staff are friendly and professional. Breakfast spread are amazing. Family room is so cool. The pool is so clean and well maintained too.
Definitely will stay again!
Guest User
July 4, 2024
service is always nice, tailor made breakfast for vegan taste nice, convenient location as it is near shopping mall
PAULINE
May 3, 2024
Very happy with the services provided throughout our stay!! Room view was fantastic. Cleanliness 👍🏼👍🏼
Rookie
February 24, 2024
Located in a big shopping mall and the breakfast was very good
Guest User
December 10, 2024
It's the second time this year come and stay again.
Nice hotel
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Sunbathing Area
Outdoor swimming pool
Fitness Room
Parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Café
Airport shuttle drop-off
Currency Exchange
Business Center
Multi-Function Room
Children's Pool
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Opening times
Parking
Parking
Free
Valet Parking
Transportation
Airport shuttle pick-up
Priority airport pick-up
Additional charge
Airport shuttle drop-off
Business Services
Business Center
Fax/Copying Service
Additional charge
Multi-Function Room
Coworking Spaces
Front Desk Services
Currency Exchange
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese
Indonesian
Food & Drink
Café
Bar
Room Service
Halal meals provided
Public Areas
Barbecue
Additional charge
Elevator
Smoking Area
Health & Wellness
Golf Course
Off-site
Fitness Room
Sunbathing Area
Public Bath
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Rooms are disinfected between stays
Facilities for Children
Children's Meals Available
Children's Toys
Children's Pool
Accessibility
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
On the day of check-in, provide their flight information, proof of identification, their check-in time
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Asian
StyleBuffet
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–12 years old | IDR 144,000 (approx. NZD 15.62) per person |
Adult | Buffet:IDR 288,000 (approx. NZD 31.23) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. NZD 54.21) is charged.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit Refundwithin 14 days after check-out, deposits can be returned to the original account of payment or not to the original account of payment.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 17 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 276
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.