Guest User
January 31, 2023
Having already experienced the Sorell brand in Switzerland, I chose this hotel for its unbeatable central location and reasonable price. A huge thumbs-up for the whole staff: whether at reception, in the restaurant or during breakfast, each team member was smiling and helpful. I booked a Standard Single Room. Although small, it was comfortable and offered many amenities - including coffee machine, slippers. Bed and mattress of good quality. As usual in Switzerland, room and bathroom spotlessly clean. Unfortunately the whole experience was let down by the incredibly hot temperature in the room: 29°C during the whole night! The air-conditioning was switched on, but only with the ventilator option. I could not get it to work as proper air-conditioning. Needless to say, I slept rather badly. On the positive side, the breakfast buffet made up for the uncomfortable night. Sorell hotels proud themselves on their breakfast offer, and I fully agree. Generous buffet, beautiful presentation, many products coming from local and regional suppliers. Overall an excellent and tasty experience. All in all, a good address for a short stay in Winterthur. But the air-conditioning device must definitely be checked, as it spoiled the whole stay.