Quality Inn University

Don’t Stay Here This hotel was the worst we have experienced. It was so bad that we booked a different hotel down the block for the rest of our trip. If it hadn’t been so late when we arrived, we would not have even stayed the one night that we did. Lobby looks nothing like the pictures online. Heavy cigarette smell made us nauseous. Asked for a non-smoking room so attendant gave us a room key and told us to go take a whiff since they don’t really monitor if there were smokers. Room didn’t smell of smoke but very musty. Didn’t notice until the morning that the shower was dripping hot water all night. Did however notice the cigarette burn holes in the sheets, food crumbs all over the chair and filthy floor. My socks were disgustingly dirty by the time we left the next day. Toilet paper holder was broken. The single “partial” role was shoved in the indented hole in the wall - which was dirty! Frig froze the leftovers and drinks we put in it. No blanket; they just doubled up the top flat sheet. No closet or place to hang clothes. The next morning, we did wake to cigarette smoke as our neighbors were smoking right outside our door. Not to mention the smell of fast food garbage dumpsters across the parking lot. We were hoping to at least partake in the “free breakfast” before we checked out, only to find NOTHING. Not only no food but no coffee or tea. To top it off, ********** tried to get us a refund for the 4 remaining nights of our trip and it was not approved. DISGUSTING!

Good location, mediocre hotel at best My room clean to be non-smoking, but it was definitely smoky. The room was barely clean and the bed is pretty uncomfortable. And they lied about having a free breakfast.

Average This motel was clean, and my bed was comfortable. But as a weary traveller I didn't appreciate the inconvenience of a room key that didn't work, a fridge that failed, and an inattentive staff member.

Never again A baby cried for over an hour and half, killed four roaches. Bed was very soft, but everytime you turned over the bed made a noise that made you think the bed was going to fall apart. There was no phone or microwave in the room and no breakfast as offer when reservation were made.

Not a happy camper Very disappointed that there was no breakfast and not even coffee. No coffee in the room either. Not even a phone to call the front desk. I stay there twice a year but will stay elsewhere next time.