Courtyard Winston-Salem Hanes Mall
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1 night
1 room, 2 adults, 0 children
All properties in Winston Salem

Courtyard Winston-Salem Hanes Mall

1600 Westbrook Plaza Dr, Winston Salem, North Carolina 27103, United States
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hotel overview picture
Last booked 22 hrs ago
Amenities
Outdoor swimming pool
Fitness Room
Public parkingFree
24-Hour Front Desk
Bar
Restaurant
Meeting Room
Multi-Function Room
All amenities
Property Description
Located on Hanes Mall Blvd, just off the I-40 in Winston-Salem, NC, Courtyard Winston-Salem Hanes Mall features convenient hotel accommodations for business and leisure guests. Enjoy our family friendly hotel in Winston Salem's central location and surround yourself with various things to do in Winston-Salem. Our Hanes Mall Blvd. hotel also provides a location near popular colleges such as Winston-Salem State University, Salem College and Wake Forest University, and downtown is just minutes away. Enjoy free high-speed Wi-Fi during your stay while also taking advantage of our large in-room workstations. The Bistro Café serves breakfast and dinner, or you can grab a quick snack from the Market. As a guest of our Winston-Salem hotel, you'll enjoy access to the 24-hour fitness center, home theater, local library, media pods, communal table, full bar and so much more! When hosting an event in Winston-Salem, NC, we offer the largest meeting space of all hotels in the Hanes Mall area.
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8.3/10
Very Good
It's located at an easy in and out location from I-85.  The room is quiet.
All 99 reviews
Surroundings
Airport: Smith Reynolds Airport
(17.4 km)
Airport: Piedmont Triad International Airport
(45.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Guest Room With 1 King Bed And Sofa Bed-Mobility/Hearing Accessible, Roll In Shower
3

Guest Room With 1 King Bed And Sofa Bed-Mobility/Hearing Accessible, Roll In Shower

1 King bed and 1 Sofa bed
Has window
Non-smoking
Towels
Blackout curtains
Amenities for guests who are deaf or have hearing loss
Bedding: Blanket or quilt
Room Details
Check Availability
Room, 2 Queen Beds (Hearing Accessible)
3

Room, 2 Queen Beds (Hearing Accessible)

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Queen Room with Two Queen Beds
4

Queen Room with Two Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Room With 2 Queen Beds-Mobility/Hearing Accessible, Tub
3

Room With 2 Queen Beds-Mobility/Hearing Accessible, Tub

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Room, 1 King Bed With Sofa Bed (Mobility Accessible, Tub)
3

Room, 1 King Bed With Sofa Bed (Mobility Accessible, Tub)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Towels
Bathtub with grab bars
Blackout curtains
Bedding: Blanket or quilt
Room Details
Check Availability
King Room With Sofa Bed-Hearing Accessible
3

King Room With Sofa Bed-Hearing Accessible

1 King bed and 1 Sofa bed
Has window
Non-smoking
Towels
Blackout curtains
Amenities for guests who are deaf or have hearing loss
Bedding: Blanket or quilt
Room Details
Check Availability
King W/Sofabed, Guest Room, 1 King, Sofa Bed
4

King W/Sofabed, Guest Room, 1 King, Sofa Bed

Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
One-Bedroom King Suite With Sofa Bed And Balcony
5

One-Bedroom King Suite With Sofa Bed And Balcony

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Bathtub
Refrigerator
Private toilet
Room Details
Check Availability
King Room With Sofa Bed And Roll-in Shower-Mobility Accessible
3

King Room With Sofa Bed And Roll-in Shower-Mobility Accessible

1 King bed and 1 Sofa bed
Has window
Non-smoking
Towels
Blackout curtains
Bedding: Blanket or quilt
Closed captioning for TV
Room Details
Check Availability
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Guest Reviews

8.3/10
Very Good
99 reviews
Verified Reviews
  • Cleanliness8.3
  • Amenities8.3
  • Location8.3
  • Service8.3
Average for similar properties in Winston Salem
Most Mentioned
AI Summary
The beds are comfortable, and the location is convenient, with easy access to stores and restaurants. The staff offers excellent, friendly, and professional customer service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 20, 2025
It's located at an easy in and out location from I-85.  The room is quiet.
T‍o‍l‍y
May 12, 2025
Excellent Services & Cleanliness All Around Upon arrival, I was immediately impressed by the professionalism and courtesy of the hotel staff. They greeted me warmly, provided clear and helpful information, and demonstrated a genuine commitment to guest satisfaction. Their polished demeanor and attentive service created a welcoming atmosphere. The restaurant was immaculate, with spotless tables, gleaming floors, and a well-maintained dining area. Not a single piece of trash was visible, and the staff ensured that every surface was meticulously cleaned and prepared for guests. The hallways leading to the room were similarly pristine, free from clutter and maintained to the highest standards. Upon entering the room, I found it to be exceptionally clean and well-arranged. Fresh linens, neatly placed amenities, and a crisp, inviting ambiance contributed to a comfortable and enjoyable stay. The attention to detail was evident, from the polished furnishings to the immaculate bathroom. Outside, the hotel's exterior reflected the same level of care and maintenance. The landscaping was well-groomed, walkways were clear of debris, and the entrance exuded a sense of order and refinement. The commitment to cleanliness and professionalism was evident in every aspect of the property, making for a truly pleasant and memorable experience.
E‍r‍i‍c‍a
May 1, 2025
Smelly and didnt feel safe ! I spent seven nights here and didn't enjoy any of it. Not only did I not feel safe as a solo female traveler, but the hotel itself is dingy and musty. They try to cover up all the moldy smells with air fresheners, which makes it even worse. I was so disappointed in the hotel that I wanted to change halfway through but couldn't find availability. I never wanted to be in the lobby or common space due to the smelliness of the area. Nothing was fresh or clean smelling.
A‍p‍r‍i‍l
March 16, 2025
Front desk staff was pleasant and helpful. Room was clean and comfortable. Free breakfast was better than most places I’ve stayed. I would recommend this hotel for anyone needing to stay in Winston Salem.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
March 16, 2025
W-S CM Review The room was immaculate and cozy. Guest check-in and out was very quick and professional. Overall a great place to stay! Hope to go back soon!!!
M‍a‍r‍l‍o
February 21, 2025
I liked that the front desk receptionist who checked me in was amazing. I had her name, but I seem to have forgotten it. But if you look at the time I checked in, it shouldn’t be hard to find out. But I didn’t like when suspicious people were coming from behind the building after dark. They clearly didn’t stay there. That’s why I mentioned more lighting in the parking lot. Or at least security checks. And I still haven’t received my deposit back yet.
D‍i‍a‍n‍e
January 6, 2025
The TV was off most of the evening. Next morning no TV again. When I told the person at the front desk that we did not have a hairdryer, he sent a person to the room to “show “ me where it was. Surprise No hairdryer. I felt he was disrespectful to doubt what I told him.
J‍a‍m‍e‍s
November 17, 2024
Clean room Nice reception and the employees were grateful for my patronage and the room was clean and adequate.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1998
  • Renovated: 2012
  • Number of Rooms: 118
Phone:+1-336-7605777
Email:mansa@shah-corp.com
Located on Hanes Mall Blvd, just off the I-40 in Winston-Salem, NC, Courtyard Winston-Salem Hanes Mall features convenient hotel accommodations for business and leisure guests. Enjoy our family friendly hotel in Winston Salem's central location and surround yourself with various things to do in Winston-Salem. Our Hanes Mall Blvd. hotel also provides a location near popular colleges such as Winston-Salem State University, Salem College and Wake Forest University, and downtown is just minutes away. Enjoy free high-speed Wi-Fi during your stay while also taking advantage of our large in-room workstations. The Bistro Café serves breakfast and dinner, or you can grab a quick snack from the Market. As a guest of our Winston-Salem hotel, you'll enjoy access to the 24-hour fitness center, home theater, local library, media pods, communal table, full bar and so much more! When hosting an event in Winston-Salem, NC, we offer the largest meeting space of all hotels in the Hanes Mall area.

Frequently Asked Questions

What are the check-in and check-out times at Courtyard Winston-Salem Hanes Mall?

The check-in time at Courtyard Winston-Salem Hanes Mall is 16:00 and the check-out time is 12:00.

Does Courtyard Winston-Salem Hanes Mall have a swimming pool?

Yes, Courtyard Winston-Salem Hanes Mall has a pool.

Are pets allowed at Courtyard Winston-Salem Hanes Mall?

Unfortunately, pets are not allowed at Courtyard Winston-Salem Hanes Mall.

How much does it cost to stay at Courtyard Winston-Salem Hanes Mall?

Prices at Courtyard Winston-Salem Hanes Mall are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Courtyard Winston-Salem Hanes Mall?

Smith Reynolds Airport is the closest airport to Courtyard Winston-Salem Hanes Mall, and it is about 16 mins from hotel by car (17.4 km).

What is the cancellation policy for Courtyard Winston-Salem Hanes Mall?

The cancellation policy for Courtyard Winston-Salem Hanes Mall varies depending on the type of room and booking conditions.

About This Property

Nearest AirportSmith Reynolds Airport
Distance to Airport17.39KM
Nearest Train StationHigh Point Station
Distance to Train Station35KM
Average Price FromRUB13026
Hotel Star Rating3