Generally, this a very nice hotel and the price is amazing given its central location. The staff are excellent, helpful and friendly. We also enjoyed the modern feel of our room. We were well stocked with clean towels, and bedding was comfy and clean. As cons, you could tell looking at the nooks and crannies along the walls that a more thorough cleaning is needed soon. Housekeeping was also unavailable for two days of our stay due to staff shortages. While this didn't really affect us, and I do appreciate there are industry wide issues, it's something to keep in mind if you require daily cleaning. Truthfully, our biggest issue was the noise and disturbances outside that we heard at night. Again, this isn't the hotel's fault by any means but potential visitors should be aware. Although we only stayed 3 nights, I got woken up frequently by ambulances, police car sirens, racing cars, and once even by a 4am altercation outside on Portage. We were all the way up on the 14th floor. Ear plugs helped but it didn't dull out everything. So, if you're noise sensitive, maybe ask for a room facing Ellice or Hargrave? Parking at the nearby secured Indigo parkade is also $20/day so don't forget to factor that into your budgeting.
Excellent
109 Reviews