Name: Holiday Inn Express Winnipeg Airport - Polo Park
Address: 1740 Ellice Ave, Winnipeg, Manitoba, R3H 0B3, Canada, 1740 Ellice Ave, Overseas, Canada
Rating: 4.2

Holiday Inn Express Winnipeg Airport - Polo Park

Holiday Inn Express Winnipeg Airport - Polo Park Reviews

Holiday Inn Express

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Positive reviews

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I like to do research about the place and hotels before i go there. This hotel was the perfect choice, with the location and price. Will definately spend another night here again.

Nice and friendly staff, good value with breakfast 
Have a very memorable stay there

Excellent service and room.  Included a basic breakfast to start the day with good coffee. Recommended.

一個字 非常舒服的酒店 值得推薦

In a word, very comfortable hotel, worth recommending

Airport pickup service

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

Holiday Homes

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English

Chinese

German

All Room Types

Standard Queen Room

Standard Room with Two Queen Beds

I called a week earlier as I booked 2 rooms and requested joining rooms and late check-in. We only stayed a night, a total of 10 hours in this hotel. Did not even use their amenities as we were all tired. The customer service on the phone promised me that I will get the joining rooms when we get there, but when we came, the evening front desk guy told me that we cannot have it. First of all, he did not even tell me that I would not have the joining rooms, he just gave me the keys. It was when I asked if these are the joining rooms that I requested for when he told me no. I asked why, and after looking for explanation in his computer for over 2 minutes (I know because I saw him timing himself on his phone), he said the AC is down. I told him it was disappointing as after 14 hours of being in the road, this is just all my kids were hoping for. He just shrugged his shoulders and said ”when you come back here, look for me and I will give you your request” and said sorry. The morning when I checked out, the nice Asian front desk lady who I talked to over the phone apologized for what happened. She did not know why the guy did not give me what I requested for. She even told me that she made a note in the computer that I should have the joining rooms and their manager approved of it. I gave 3 stars just because of how the lady handled the situation and cleanliness. The front desk guy did not do his best and what we are always trained for in hospitality ”go above and beyond.” I do not want anything from this hotel, but I just wanted to let you know that they need a training for customer care. -- Oh, and no lotions provided in the bathrooms.

Excellent value hotel. Great friendly staff and clean hotel. Also has a shuttle which can be used to get around the city.   Stays here for 11 nights for business and would absolutely recommend. Close to the airport as well if you are coming or going on a flight.

One word very comfortable hotel worth recommending

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5.0km from Winnipeg James Armstrong Richardson International Airport

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Discover 105 reviews of Holiday Inn Express Winnipeg Airport - Polo Park, rated 4.2 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Express Winnipeg Airport - Polo Park Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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Holiday Inn Express Winnipeg Airport - Polo Park Reviews

Holiday Inn Express Winnipeg Airport - Polo Park

Holiday Inn Express Winnipeg Airport - Polo Park Guest Reviews