Wilmington Hotels with Bars

Okay, I am going to say that the hotel itself is clean, comfy and the staff is friendly and efficient. The property is in the downtown area and adjacent to the local college campus and is a River front property... and that ladies and gents is my only issue. What I am about to write will no doubt be read by people who will think Hmmm, what a self-entitled ***** and to that I will correct you and ask you to remove the ”self” part and focus SOLELY on the ENTITLED part. I am and have been for several years a Diamond HHonors member. You achieve Diamond (Hilton's HIGHEST level of guest loyalty) not because you OCCASSIONALLY stay at a Hilton branded property, but because you stay at them CONSTANTLY. In order to get there, you have not only spent nights in their bed's but THOUSANDS of dollars to achieve that level of brand LOYALTY. Among the perks/benefits of that level of BRAND LOYALTY (please note the theme here with that word) you have the right to request a room upgrade at check in among other benefits. For the record, not once since achieving Diamond status, have I requested my room be upgraded to a suite. Primarily because I am in the hotel for one day and on to my next property the following day, most times leaving in the middle of the night due to the line of work I am in. Today, as I arrive at the Ballast, I notice the river and the USS North Carolina museum ship moored just behind the hotel. I get to my room and discover that I am street side in an odd numbered room and would really like to get some upper view photos of the battleship. I returned to the desk and ask if I could be switched to a waterside room. Now, for the record the hotel is NINE STORIES TALL and as near as I can calculate has 26 water facing rooms on each floor. Assuming, that floors one and two and possibly three are event and meeting space that still leaves six floors or 156 water side rooms available for booking. Imagine my surprise when I am informed that ”sorry, there is no way for me to move you” You're telling me that 156 rooms are occupied by folks that are incredibly LOYAL to your brand? That the2 wedding parties that you tell me are in house could not be equally accommodated in street side rooms? So much for brand LOYALTY!

First time I have ever entered a hotel room and had serene music playing. It set a relaxing atmosphere to rest in a very comfortable bed in a very nice hotel. The TV was also a smart TV, so we could log into our Youtube and Netflix accounts - when I went to sign out before checking out, it said they auto sign you out upon checkout. Very smart. Also very friendly and helpful desk staff.

The SpringHill Suites Wilmington Wrightsville Beach is an ideal spot for travelers wanting to discover the city. The SpringHill Suites Wilmington Wrightsville Beach is an ideal choice for travelers who want to take in the sights and sounds of Wilmington.Traveling to the hotel is easy with Wilmington International Airport located approximately 14km away and Wilmington Station roughly 14km away. This hotel is located near many of Wilmington's attractions including Palm Beach Tan, Flip N Fly and Giggles Drop-In Childcare.In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site.According to our trusted guests, the facilities at this hotel are first-rate.

The location is excellent, the parking is convenient, the room space is large, the service attitude is very good, the lobby has local tourist attractions, as well as local food descriptions, adjacent to the big shopping malls, convenient shopping.

I have never written a bad review for any establishment I've been to ...but this was very upsetting and handled very wrong! At check-in, I gave license plate information for 2 of my cars. After I checked out, I found a ticket on 1 of my cars for non-payment of parking. Gave the ticket to front desk, and was told ”we'll take care of it”. Called 2 days later and spoke to Grace, their GM to follow-up and was told I never gave them info for 2 cars, only 1. She wouldn't even give me her supervisor's name, said I have to call customer service. I did that and they were unable to assist me and told me that their Gen Mgr has final say. Really???!!!

I stayed at this hotel for work a trip. Prior to me arriving, my manager booked my stay and at the time of the booking he stated that the stay should be completely charged on his credit card. The Hampton Inn employee stated because we are with a group, the security deposit would be $15 per day and I was aware that a charge would be on my personal credit card, which was fine . When I checked in, the lady at the desk said she would charge for the security deposit. I was staying for 3 nights , so there should have been a charge of $45. Once I got to my room, I checked my account and saw there was a $500 charge on my account . I went back down to the front desk and calmly said to the lady, I am just looking for clarity on why my card was charge this amount when that’s not the agreement that was told by phone. I was immediately met with hostility and was told “I’m not going to argue with you, you can talk to the manger.” The manager Sheeri Hightower came out and she was just as rude. She was very dismissive and told me no credit card was on file for my reservation and that’s why I was charge. That was a complete lie , because you can’t even book a reservation without a credit card and if that was the case, why wasn’t that mentioned when I checked in??! So, I went back to my room. As I walked away, I heard Sheeri Hightower and her employee laughing at me as I walked away(Nice way to make your guest feel welcomed.)To make a long story short, I had my manager email over his credit card info so he could cover the reservation. My manager called me and told me he talked to the front desk and it should be handled. Instead of the hotel manager calling me to tell me the issue was resolved and my credit card would be refunded, I heard nothing from them. So I stopped by the front desk again, Just to confirm they received my managers credit card and that it would be refunded . Again, I was met with an attitude and was talked to In a condescending tone. The following day, I was at the bar by the pool and the manager Sheeri Hightower walked behind the bar, looked dead at me and didn’t speak . She turned her back to me and ate a hamburger behind the bar and never acknowledged me. Once she was done, she walked away. The Hampton Inn needs to take a better look at the type of people they are hiring . I have been a customer service manager for 15 years and I would never be this rude to a customer. When my company has another convention, I will recommend they find another hotel. I will never stay here again.

The staff was really nice. Excellent location to walk to shopping and nearby restaurants. We had a power outage during our stay due to a storm. FYI, there is no generator to power the whole building, so if you are traveling and know it may be bad weather, it's not the best option. Some rooms had AC, and others didn't. Power was randomly on different circuits. It was definitely an interesting situation for all. Luckily, it got handled, and the power came back on before bedtime. We like the size of suites. But many things need to be cleaned and replaced. Our shower curtain smelled terrible. There was tile broken in the bathrooms along the tub. Microwaves and floors were super dirty. The carpets needed to be replaced. Next renovation just ditch the carpets. It's much cleaner and healthier for all. Overall, our stay was pleasant, and time spent with family is priceless, but unless they get a generator and renovate, we probably won't return.

This was our 1st time in this Sleep in and though the room seemed a little small, other than that it was fine. The front-end employees were excellent with extra soap and towel requests, and it was nice to see they had a breakfast rather than the bagged to go breakfasts some motels are still handing out. They had 2 waffle machines and even had chocolate pancake batter, along with microwave biscuits and burritos, cereal, fruit, pastries etc. The Orange juice machine did break one day. It was nice to see the USA Today available on the table in the lobby.

The advantage of the old hotel is that the service standard is guaranteed, the environment is good, the breakfast is good, the front desk girl is warm, and she has been to Beijing, Xi'an and other places in China. The equipment is a bit old.

With a stay at Front Street Inn in Wilmington (Downtown Wilmington), you'll be a 3-minute walk from Riverwalk and within a 5-minute drive of Battleship North Carolina. This bed & breakfast is 16.3 mi (26.3 km) from Carolina Beach and 4.8 mi (7.8 km) from University of North Carolina at Wilmington.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Satisfy your appetite at the bed & breakfast's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.The front desk is staffed during limited hours. Event facilities at this bed & breakfast consist of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 12 guestrooms featuring refrigerators. Your memory foam bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers.