Quality Inn & Suites Willows

Rooms were nice and clean. The staff was really kind and helpful as well. I just wished the fans in the bathroom worked. One of our rooms it didn’t work and in the other was very weak. Also wish there was a little bit of a better variety with the breakfast option at least with milk options and creamers for people who are lactose intolerant.

Quality Inn, Willows Ca. The good. Clean, recently remodeled although the parking lot says it’s not new as the sign suggests. Check in let us check in 15 minutes early, which was a big deal as we needed to be in Chico, 45 minutes away at 4PM. Young man with red hair was very cordial and professional in the AM at check out. Single chair in the room was comfortable. The not so good. Room was cramped, it needed to be 2 feet wider, and I'm not a big guy. Shower was no more than lukewarm, I wasn’t shivering, but any colder and I would have been. There was hot water in the room, the sink had hot water, so it was a shower issue, not a building issue, but result was the same. Really, really cheap microwave that you had to hold onto to open the door or else you just pulled the entire thing. And it didn’t heat very well. Breakfast was included, but very modest. One wafflemaker and one toaster, both of which had a line most of the time. Nothing else hot. Hours were listed as 6-9, but at ten til they started shutting things down. 5 small tables for breakfast, the first morning we had to go eat by the indoor pool, the second we were able to grab a table, but barely. Facility looks nice, is very clean and presents itself well. Plenty of parking and even a truck parking area just beyond the regular parking. Overall I’d rate the room as a C+, Breakfast as C-, but the facility as a B to B+. But keep in mind I tend to grade harshly. Would I stay again, probably.