Quality Inn Williamston

From start to finish, this booking was inconvenient. On the website, it said cancelation or change was allowed. When I wanted to adjust my dates six months in advance, the hotel refused and told me if I did not check-in on the anticipated date, I would lose all of the money from my booking. Upon checking in, the attendant was relatively pleasant. The room, however, was horrendous. The first issue was that the room was off the end of the hallway at a right angle, completely invisible to any camera surveillance. It was visibly obvious from marring on the door that attempted or successful break-ins had occurred. On top of the marred door, there was inadequate security on the internal-quality and weight hotelmroom door. The "security" measure was literally falling out of the wall, another indication that there had been break-ins. In the bathroom, the heat lamp had visibly been removed and reset into the ceiling with an incredible gap being left open, large enough for a camera to have been installed. Before I could.use the bathroom or shower, I had to go to a store to buy duct tape and ask a family.member to come and tape up the gap around the heatlamp. The door between my room and the adjoining room, which was not booked by me, had only a doorknob lock, and the door, again, was lightweight. The gap between the floor and the bottom of the door was also large enough for forced or manipulated entry to be successful. In culmination, when Intried to check out prior to my checkout date, the manager said that she could not five me a zero-balance receipt because she technically could not check me out. I offered to not receive any money back because I was already familiar with the terrible customer service, but she still insisted that I could not actually be checked out. I received a receipt that she hand wrote that I had vacated a fully-prepaid room. I did not.menrion that there was only I've and vending in the lobby on the first floor, but all of the vending machines were inoperable and/or empty for my entire two-week stay. As this is supposedly a Choice hotel offering, I would hope that more inspection would occur than obviously currently occurs. I am very unhappy that I deleted my photos and videos after showing them to my colleagues and family. If anyone chooses to contact me from Choice, I can tell you my room number so you can confirm the statements made in this review.