Hilton Vacation Club Greensprings Williamsburg

I love the amenities and friendliness of the staff. The patio furniture could’ve been more tidy and the connection was a little poor but overall a great experience every time I go.

We were a group of 2 adults and 4 teens. I booked a suite with 4 bedrooms. We were hoping to spend time together in the living room as a group and then as people were ready to retire to bed, they could go there and then the rest of us could continue to gather. When we checked in we were provided TWO 2-bedroom suites in the same building, which was not convenient. I told the polite woman at check in that we booked a 4-bedroom and she said "they were sold out". How can you allow me to book something that is sold out? We made it work and the units were both nice, but it totally threw off our plans. Some of us went to the pool, which was convenient, had towels, etc. But either had an enormous amount of chemicals in it or needed to be cleaned - we could not see below our knees in the pool. Took a thorough shower when we returned to the unit. Overall it was a decent visit, but still upset that what I booked a reservation for is not what I was provided.

Nice area but no close restaurants. Our condo was nice but we had a dead bolt that was not secure and we did report it for repair. Our room needed some wall art but the amenities were very nice. Loved sitting on the back patio and watching the sunset on the golf course. Definitely needs more outside lighting at night. All in all, we had a great stay!

Keep coming back! Great surprise to stay in a newly renovated unit. Very nice decor and furnishings.

The property is away from the noise and busy highway which we love but we did not like all of the repairs needed on the property. The front door did not work and we had to keep going back to the front desk instead of them giving us a new room we were told to wait for maintenance. Also there was a leak in the bathroom so water was all over the floor and we had to keep cleaning it up.