Spark by Hilton Williamsburg Historic Area

Was very pleased with the overall cleanliness and staff friendliness.

Just hangin' around I think this hotel was almost brand new. it was clean and fresh. I appreciated the condition the rooms were in. My only thoughts-- Monitor the people you allow to just "hang out" around the property. It's unsettling and you start questioning what exactly they are doing there for the better part of the day/evening. The elevator wasn't working in the AM--and you might consider coffee machines in the rooms.

We were there for a weekend. Mr. Demaris greeted us and made us feel welcomed. He was Great. What I did not like and could not understand was on the next day Saturday. My cousin wanted to go swimming she asked for a towel and they gave her a hand towel. Later that night when we returned I requested towels and wash rags. I was told they only had 2 towels left and no wash cloths. I couldn't believe it I had to ask again. Then my Aunt called me from her room and asked me if I had service come I told her I had my do not disturb sign out. She said she took hers off but no one came and she was told they didn't have any left. The person on the late shift was helpful he found me 2 rags and gave me the towels and found rags for my Aunt as well.

As far as food, the continental breakfast was OK, but no one came in to refresh my room did not come and change the towels or empty the trash. The manager on duty had to go around and search for face towels.

Completely updated hotel Completely renovated, so basicallly like a brand new hotel. Breakfast options were very basic like bagels, cereal, yogurt, and muffins. No meat or pancakes/waffles. They also had apples and oranges. The beds were average comfort for a hotel. Staff was friendly and helpful. Tony at the front desk was great.