Guest User
October 11, 2022
We had no housekeeping service during the entire visit, even though we specifically requested, in person at the front desk, at 9:00 am. We were told by the front desk man that he would take care of it. No apologies were offered. We got back at 11:00 pm, the room was as we left it. My husband went to the front desk to bring this to the front desk attention, he was told that the front desk person knew nothing about it, no apologies were offered, and the front desk person just handed him the towels and told him IF he wanted restock of regular coffee, to come back in 5 minutes, and the front desk person may have it ready for him. We paid for 3 breakfasts, which consisted of frozen croissant egg sandwiches, 2 danishes, 1 granola bar, an apple, and a bottle of water in a brown paper bag, handed to us by a rude front desk person. My husband and I realized that we were not staying at an upscale place, we didn't realize we were staying at a flop house. We have stayed at other Clarions, no issues with them. This Clarion was extremely disappointing to say the least.