ATTENTION IF YOU ARE DISABLED AND HAVE A WORKING SERVICE ANIMAL Mind Typos Have trouble typing due to my disability. At approximately 1:56 PM Arizona Time on 2/13/21, I called to confirm my accommodations for my working service animal. I was told by the person who answered the phone who refused to give me his name, I can only assume out of fear, that I will have to bring proof that my dog in deed is a working service animal. I very upset , explained how that is illegal and he then explained to me that he is sorry ,, his son has autism, then told me he died two years ago, and also that it is the policy of management to have guest provide such proof. It is not a matter of what I think about how I was treated for providing fare warning for accommodation that I have every right to ask for, it is a matter of what the Law states and we are all accountable to abide by. I do not need to bring proof of my disability or even divulge any more personal information than is necessary. If you do not like having working service animals at your hotel, do not run a hotel in the United States of America where I am very proud to be protected by the hard work of all our Veterans who fought for us who , many whom have survived and are disabled themselves and certainly hope they do not go through this when they go there. According to the ADA.gov website, a hotel (or any business meant for use by the general public) can not legally request proof of your disability or the need for a service animal. 1. Is the animal required because of a disability? 2. What work or task has the animal been trained to perform? Those are the only questions a company can ask someone with a working service animal. I do not need to bring proof of my disability because I bring it wherever I go because I am the living proof regardless if it is visible or in any way experience by this company or the individiual who answeredd the phone. It is not my problem that the company fails to know modern laws protecting its disabled citizens. I should not have to walk in there making loud, abrupt , noises while wearing a helmet just for people to take the laws seriously that protects accessibility for Americans such as myself. Just because you do not like something or agree with my chosen forms of surviving and navigating this world , does not mean that I should care or even bat an eye, Especially when the law states that what your company is doing is illegal and unethical. If you are disabled , I highly recommend bringing an advocate who is not a working service animal or also disabled because they may not follow the law and make your long trip there even longer. Very sad experience. I wish I could have gone . I was looking forward to the supposed compassion from the owners and staff that I had read so many great reviews about.
Excellent
110 Reviews