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The car was parked at the door. At 11 o'clock in the evening, the front desk called out. The police came and said that the door could not be parked. After a long time, the car was finally moved. In addition to this episode, the other hotels were very good. The hotel has always apologized to us.

good, Their service is really good, all the staff is really nice

Amazing stay with beautiful hotel. Clean chic room with high standard and stylish bathroom. Breakfast was superb. Staff friendly and welcoming. Wasil looked after us at breakfast with a smile. Love the hospitality and highly recommended

We were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price. We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis. Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance. The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff. Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay. The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure. The thing that we missed the most in the room was a fridge. Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.

It is about 15 〜 20 minutes walk to CTM and Carrefour in a large room. There were many people on the road to Carrefour, so I wasn't afraid to walk alone at night. The hotel is more kind.

The hotel room and service was excellent!! They accommodated our every request we had asked for Especially the sales executive Mr Siham Afkir was very prompt and helpful always The location is off but overall the experience and quality of the hotel is very nice Only negative would be the lack of choices for vegetarian food, which if added would really help the Indians to choose the hotel as their first choice.