Best Hotels near KAY Jewelers, White Settlement

This Candlewood Suites is a gem. We come back to this place everytime we come to Fort Worth. The staff are extremely professional, and courteous. The Manager is a wonderful lady, who treats her guests like family. Shes strict with her rules, but kind with her explanations about the rules. During this pandemic, she stands above all the hotel mgrs we've met. And abides by the rules to keep everyone safe. This hotel is clean. There is no smoking allowed inside. But there are areas outside for that. The rooms are spacious. Very comfortable beds. Full kitchenettes. A free laundry area. A pantry for essentials. A lending pantry, with cooking supplies, games, etc. A dvd lending pantry. WiFi works great. Netflix users will have no problem with the WiFi. Everyone who works here are super friendly, if you have a problem with your room they will fix it asap. We enjoy our stays here, and will continue to return.

The first time I stayed in such an unexpected hotel, the room was oversized, the bed was oversized, there was a jacuzzi, a beautiful bath, and the exhaustion of the journey. It would be better if there were beautiful women.

Love it

Great place

I booked a room, dinner, valet parking, and a spa treatment as a gift for a friend. She really enjoyed the hotel. She loved her massage at the spa, and she said dinner at Whiskey & Rye was good. I’m glad she enjoyed her stay so I definitely feel like it was worth it, but this is my first time dealing with a luxury hotel and I’m a bit surprised that everything seemed so difficult. For starters, I booked the room online. I called to confirm I’d done so correctly because it was a gift and I didn’t want any problems. Initially, I was told the room needed to be in my name and that my friend could be listed as an extra person in the room. I was told that the manager would email me a credit card authorization form and that I’d need to fill it out and fax it back by a certain date. I never received a form so I called back. I was told that the room needed to be in my friend’s name and that I’d be emailed the authorization and I could email it back when I filled it out. I got an authorization link but it wasn’t a form I was meant to fill out, it was just for prepayment but it was listed for $0. I called back again and asked to talk to a manager just to make sure there wouldn’t be any issues. He set me up with everything and said he’d email the authorization. It never came through so I had to call back. Eventually, I got the proper authorization link and prepaid. My friend had no issues with her stay. One thing I found annoying was that I prepaid for a 50-minute massage at the spa. I also paid for a $50 activity credit for dinner. I noticed I was overcharged and my friend said her card was charged as well despite the manager assuring me they just needed her card on file, that I’d be the only one with charges for the accommodations, taxes, and incidentals. Again, I had to call several times and ended up never being able to speak to who I needed to. I emailed corporate and I got connected to who I needed to, but it’s a process and each email reply takes 24-48 hours. I was told that the massage actually costs $50 more than the credit I’d paid for, which seems misleading. I’m not sure why they wouldn’t attach a monetary value to the spa credit instead of advertising it as a fully paid 50 minute massage. Because of that, the credit I’d purchased to cover dinner was applied to the spa treatment, which meant I’d paid $52 for dinner out of incidentals. It’s not a huge issue, but it just feels misleading. The charge on my friend’s card also fell off and I was told that someone should’ve explained she’d have a hold placed on that card in the event of damages. No one did, and I would’ve paid more toward the room and incidentals initially if I’d known that. I’m really glad my friend enjoyed her stay but I don’t know if I’d feel inclined to book here again in the future. The added packages seem more like a headache than just paying for stuff outright. Overall, I wish things were communicated more clearly because it was a confusing process and not something I re

This is a great hotel situated in a convenient location with several options for dinner and activities. We were happy with the layout and overall quality of the hotel. The in room kitchen amenities were awesome so we could stay in and relax. Our only draw back about the experience was sleeping. Large king size bed so no complaints on room however very uncomfortable. The linens were sparse and feather pillows not as comfortable as I would have imagined considering the caliber of the other amenities. If you don't require the fluff and comfort in the bedding amenities you are solid with this hotel choice. I give this hotel a solid 4.5 for convenience and comfort for business but if you want to have the luxury of a vacation and soft pillows to bat considering a higher price point. Overall this hotel, staff and amenities are top notch for a simple staycation. I might also mention no fault by any of the hotel staff or affiliations they seem to be dealing with car break ins. There was a small incident that was handled very professionally by staff I noticed check out day. Parking is ample and close this was surely just a matter of coincidence and staff was on top of ensuring guest and belongings were top priority. Thanks Hilton, great stay. Suggestion...no more feather pillows 😁

Comfortable room and bed! Never touched the A/C and temperature was perfect. Quiet. Great breakfast, and Alexis was the best breakfast area worker ever!!! Everything was kept refilled, and there was a wide variety of good food. Even the sausage was great and not cheap and yucky. It was clean, and she was sweet and friendly. Iris Pineiro, the Director of Sales, came through checking on everyone in the breakfast area. She was very kind, and I even saw her wiping tables down at one point. The room was fully equipped with a kitchenette, a huge television and a large shower. Perfect location for this job. Hope I get to come back to Fort Worth soon! I will definitely be staying here again.

Lulu was very helpful and accommodating in with a issue that occurred in suite rooms 704 air conditioning and sink in which she came very quickly to resolve the issues There was a language difference but she was provided great customer service