Best Western Glasgow Livingston Hilcroft Hotel

The most excellent staycation It's the best get away for me, nice location easy to get to Edinburgh and Glasgow. The staff where wonderful they made me feel like part of their family. Absolutely great customer service from the arrival greetings from lovely receptionist Zoe and duty manager Andy whose hospitality was awesome. To the lovely housekeeper Bernie who stocked up on my chamoline teas and Scottish honey, to Shaine the waitress at breakfast, the lovely maintance man and the lovely duty manager Scott who went above and beyond his duties on my departure. I thank each of you for making my stay welcoming and homely. Much appreciate the care from all the staff at the hotel who where all professional and helpful.

Lovely hotel. Staff are amazing Absolutely stellar service from the team here. Friendly, courteous and couldn't do enough to help. Hotel is comfortable and clean and has everything you need. Staff are the stars here though.

Adorable, Cute hotel When we arrived by taxi we found the lobby adorably decorated for the season. We both said it was very cute. The location was perfect for us as we were visiting family and they were just an easy 5 minute walk. The room was comfy and everything we needed, except for wash clothes which don't seem to be a thing in Europe, but we had brought our own. Be aware there is no lift and our room was on the 2nd floor. So if you can't handle steps request a 1st floor room. We arrived several hours early. They told us they would find a room for us as soon as their cleaning staff could provide one. In the mean time we could wait in the lobby or check our bags and walk into town. We did the later and enjoyed the 10 minute walk into the little stretch of shops and restaurants. The hotel breakfast was typical Scottish foods, which meant the only bread choices were white or brown toast bread and potato scones. There was some cereal, fresh fruit and yogurt every day, along with a menu choice of traditional Scottish, vegetarian, and gluten free options. These included scrambled eggs, sausages (including vegan). Only bread options were white or brown toast and potato scones. I would have liked some rolls or other bread selection but that doesn't seem to be a thing in Scotland. We had a couple meals at the hotel restaurant and the food and service were very good. We also walked into town to eat a couple nights as well. My wife and I will definitely stay here again when we return to visit.