Guest User
October 15, 2023
The property was garbage, filthy dirty, disgusting, and I’m not exaggerating. The lobby was full of garbage and the carpet floor was very dirty. We thought that when we got to our floor it would be better because we understand that the apar**ent owner don’t have much control of what happens to the building, but it was more of the same, and we weren’t prepare for what it was coming inside the apar**ent. First of all it didn’t have an apar**ent number at the door, we had to figure out by elimination what was our apar**ent. When we got in the apar**ent the smell was funny weird and it had blood in one of the walls, the mini fridge door and the bathroom door had some weird liquid stains on the handle. To make everything better the bed was broken. We tried to fixed ourselves by an attempt to stay at the place but we are not handymen, by then we decided to call the property but no one answered, so we sent a message and took them more then 3 hours to respond with an automatic answer. We contact *********** and they tried to contact the property as well and no one answer that, so we had to go to another hotel. And every time we tried to contact them to solve this problem with a refund or some sort of compensation for all the inconvenience and frustration on our 3 days vacation trip to Zurich they just ignore. So if you think about renting with this company, just DON’T.