Guest User
September 27, 2024
The night I arrived at The Delphi Resort, I had just had a 12 and a half hour drive. I was exhausted and hungry. After manoeuvring my car around the rocks situated all around the parking area, I had to get my luggage over a dirty gravel car park ( I understand it is a natural setting but a decent carpark is not a lot to ask for. The overflow is a good distance from the hotel and is poorly light), I was met with a rather unfriendly receptionist. It was almost 9.30pm and I politely asked was there some food available. I was told an emphatic no. I asked for even a bowl of soup, or a toasted sandwich, to be told they had no ham. He offered me toast and tea, so I accepted. It was delivered to my room, which was large and specious, with a very comfortable bed. I duly tipped him when he brought the tray, only to find the "toast" was warm, soggy white sliced pan, no knife, bo jam, no serviette, just cold hard butter that I had to try and scrape across the doughy bread. A small filthy tea pot of slop accompanied it. I was disgusted to say the least. I commented to a friendly receptionist the next day, how disappointed I felt at the lack of a welcome, no kindness and the horrible "food". She apologised but nothing further. I enjoyed the spa experience, but if you're planning an early morning dip in the jacuzzi, forget it, it doesn't open until 10am which makes no sense as most people would like a detox or relaxation time before breakfast which is finished at 10am or before going off for yhe day!! I was booked in for four nights, the dirty tray remained unmoved for three days from my room. The bathroom floor was never cleaned. I had to check out a day early due to ill health and had to go to a medical facility to get medical assistance. I said this to yet another receptionist, who again was very rude and couldn'thave cared less. I was charged for the fourth day. The breakfast was lovely, most especially the delicious homemade granola. The young ladies serving were very polite and helpful, however, Delphi, with your lack of a welcome, genuine unkindness, indifference and poor attention to room hygiene, I will not be back. It's in a stunning setting, but it is almost another hour's drive after Clifden, so the owner's should seriously appreciate the effort it takes for a weary traveller to even go there in the first place.