After filling in quetions online, had to do it again at check in, room was a long way up stairs, then down stairs & up again, requested bed to be split for second night, was told that house keeping would do it in the morning, itwas not done, on arriving in room second night, no milks had been restocked & there was no sweetners for Coffee, I was not prepared to walk all the way to reception to ask for milks or Sweetners.