Guest User
October 11, 2023
I stayed here for one night on my way to LA for business and I got one of the higher end corner suites. The room was nice, although I thought a bit overpriced. I really appreciated all the beautiful trees and other greenery I could see out all of the windows. The room was very comfortable and clean, but I have some complaints. First, there is no bar or place to get food or coffee at the hotel. You have to walk all the way over to this whole other area where there are the restaurants. I was there on a Friday night and I was tired and hungry. I walked all the way down to where these restaurants are and it was like a crazy overcrowded amusement park! It was overwhelming. Tons of cars and people piling out of them, and the restaurants were so packed I couldn’t even get in to just grab a glass of wine! It was awful. I walked all the way back to my room and just ate the snacks I had in my travel bag. I travel a fair amount and I strongly feel that any type of hotel - regardless of the star rating or room rates, there needs to be at least one option to get some basic provisions like water, coffee, and something to eat. They don’t even have a small gift shop or even a vending machine for water. This is an upscale boutique hotel and I was shocked there wasn’t any type of option for food or drink on the property. There’s really no excuse. There was also a lot of loud road noise from the freeway and loud noise from the air conditioner units close to my room. Two other downsides were no elevator to get to the second floor rooms (which is were I stayed) and at night, all the landscaping lights stayed on and even with the shutters closed, there was a lot of very bright light coming into the room all night long. Thankfully I always travel with eyeshades - they were critical for that night! This hotel does have charm and it was comfortable and very safe, but they really miss the mark on this critical criteria!