Guest User
January 7, 2025
I must commend the staff for their exceptional service and helpfulness. The breakfast was average but being served outside on a lovely open deck overlooking the reserve made it special. The accommodation did not meet expectations. The room we were assigned was in need of significant attention. There was a noticeable large defect in the plaster, with an unrepaired crack on the exterior patio. Additionally, the room lacked air conditioning, and although a fan was provided, it was of poor quality, and far more efficient at making noise than providing effective air circulation, especially given that the temperature reached 37°C during the day. The bathroom was also quite dated. The shower featured separate hot and cold taps without a mixer, making it difficult to adjust the water temperature. There was only a small cabinet mirror, with no additional mirror elsewhere. To make matters worse, the toilet had a malfunction and only partially flushed. The front door's lock was ineffective, meaning the door could easily be pulled open even when "locked." Regarding the food, I was disappointed with the evening dinner on both occasions. Considering the price of the dinner, I felt it offered very poor value. There was in addition no beer selection with only one choice of beer - small cans of a local craft lager, which were expensive and not to my taste. Unfortunately, my overall experience was less than satisfactory.