Sila Norphel Pelling

After conducting research, I selected SILA NORPHEL HOTEL and RESORT. I was highly impressed with its clean and comfortable rooms and additional facilities. I highly recommend it..!!! A awesome property and I will love to visit again. Thank you

Property is maintained by young n untrained staff so there is no professionalism. Food is fresh, hygiene not maintained at the property. There is open smoking in the premises therefore we got irritated during our stay due to other guest having lots of smoke at the premises. On our second day they did not refilled our toiletries and tea- coffee items .

The rooms were impeccably clean and modern, with comfortable beds and a well-organized layout. The amenities, including free Wi-Fi, a coffee maker, and a minibar, added to the convenience.” The staff were incredibly attentive and courteous. From the front desk to housekeeping, everyone went out of their way to ensure our stay was comfortable.”

It was such a awesome view and stay at the hotel. Staff is so co-operative and so much attentive. Specially Staff Named " Rodha" she is so much helpful from check-in to check-out process. I've never seen the whole kanchenjunga view from balcony which was possible here

My stay was wonderful. The rooms are spacious, offering stunning views, including a sight of kanchenjunga from the room or balcony when the weather permits. Special thanks to rodha, the receptionist, for attentively accommodating all our needs. The staff was consistently polite and helpful throughout the stay.

Food amenities serviced were not upto the mark. I think its a relatively new hotel, teenage boys and girls were handling it and no security guard nothing, at night no gate lock. Teenage boys who were care-taking were simply sleeping on the sofa at night time. At early morning when i went for walk, they were still slept, food was very average and very limited options to eat, toiletries were improper and weird quality, we chose kanchenjunga luxury with balcony thinking of some luxury, but it was a normal room. No big. Very normal. No doors in almirah, i gave ok rating just because of the view i wanted to see, i got there. Thats it